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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $19.18
Work Schedule
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a renowned hospitality services company dedicated to creating smiles by delivering exceptional guest experiences. They specialize in providing outstanding hospitality services, focusing on delivering compassionate and friendly support to millions of patients, visitors, and guests that they serve daily. At Towne Park, the workplace culture revolves around making a positive impact on every customer interaction, whether by easing a patient's anxiety, creating a memorable visit for travelers, or supporting colleagues. The company emphasizes the importance of friendly demeanor and attentive service, cultivating an environment where employees are encouraged to build meaningful connections with guests and clients. This... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license
- One month related experience or training or equivalent combination of education and experience
- Knowledge of customer service principles
- Ability to read, write and comprehend English
- Basic math skills including addition, subtraction, multiplication and division
- Ability to understand time systems and rate calculations
- Physical ability to exert up to 100 pounds of force occasionally
- Ability to work outdoors in varying weather conditions
- Availability to work evenings Friday through Sunday
- Ability to follow established procedures and guidelines
Job Qualifications
- High school diploma or general education degree (GED)
- One month related experience or training
- Valid driver’s license for the state of employment or within commutable distance
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic arithmetic operations using American money
- Ability to understand 24 hour and military time systems
- Ability to understand applicable rates for time passed
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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