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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional customer experiences and making a positive impact every day. With a commitment to service excellence, Towne Park serves millions of patients, visitors, and guests across various locations by providing attentive, compassionate, and friendly hospitality services. This company prides itself on creating smiles through every interaction, whether assisting a nervous patient and their family, offering a memorable guest experience in a new city, or supporting fellow team members. The core philosophy at Towne Park centers around making a difference and brightening the day for customers, clients, and employees alike,... Show More
Job Requirements
- High school diploma or general education degree
- Must hold valid driver’s license for the state or within a commutable distance
- One month related experience or training or equivalent education and experience
- Knowledge of customer and personal services principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively
- Ability to add, subtract, multiply and divide using units of American money
- Ability to understand 24-hour and military time systems
- Ability to understand applicable rates based on time
- Ability to operate a manual vehicle transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree
- Must hold valid driver’s license for the applicable state or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small groups
- Ability to perform basic arithmetic including addition, subtraction, multiplication and division with money
- Ability to understand 24 hour and military time
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests
- Practice proper phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon guest arrival
- Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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