Valet Attendant ($16/hr + tips) - Marriott Marquis DC

Towne Park is a premier parking management company dedicated to delivering exceptional parking and guest services across various locations. With a strong commitment to customer satisfaction and operational excellence, Towne Park has established itself as a leader in the hospitality and parking industry. The company emphasizes safety, professionalism, and courtesy, ensuring that every guest receives the highest level of service. Towne Park offers competitive and fair compensation adjusted according to a candidate’s job-related skills, experience, education, training, and location. The company culture promotes respect, inclusivity, and a strong team environment, fostering employee growth and development.

The Guest Service Associate role at Towne Park is a dynamic and customer-focused position critical to enhancing the guest experience through attentive and friendly service. This position requires individuals to perform a variety of duties that include parking and retrieving guest vehicles safely and efficiently, assisting guests with luggage, and providing helpful information regarding the facility and surrounding area attractions. The ideal candidate will demonstrate excellent communication skills, a professional demeanor, and the ability to perform physically demanding tasks such as handling luggage and operating vehicles.

Working as a Guest Service Associate means being the face of Towne Park at the service location, welcoming guests and providing assistance to ensure a smooth and pleasant arrival and departure experience. The role demands open availability, including weekends, to accommodate the fluctuating needs of the business. Employees in this position can expect a base hourly pay of $16 plus tips, with an average tip range of $25 to $40 per shift, providing a competitive earning opportunity.

Towne Park prioritizes the health and wellbeing of its employees by offering benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and access to a 401k retirement savings plan. Eligibility for benefits is based on job classification, length of employment, and hours worked. However, seasonal and temporary employees are not eligible for these benefits.

This role requires a valid driver's license, the ability to drive manually, and a basic understanding of parking principles. Safety is paramount, and employees must carefully follow established procedures to park and retrieve vehicles, maintain accurate records, and manage guest interactions professionally. The work environment is primarily outdoors, which can include exposure to varying weather conditions, requiring physical stamina and adaptability.

Towne Park values reliability, teamwork, and a positive attitude, making the Guest Service Associate position both a vital and rewarding opportunity within their organization. Whether greeting guests with a warm welcome, delivering luggage promptly, or explaining parking procedures clearly, this position plays a key role in defining the guest experience at Towne Park properties. Candidates interested in joining a respected company where safety, service, and customer satisfaction are the top priorities will find a fulfilling career path here.