Valet Attendant - $16/hr, Mon-Fri 1p-6p - 155 South Main St.

Towne Park is a leading parking and valet management company known for providing top-notch customer service and efficient parking solutions to a diverse range of clients, including hotels, airports, and commercial venues across the United States. With a profound commitment to enhancing the guest experience, Towne Park has earned a reputation for excellence in hospitality, offering seamless parking operations that prioritize safety, convenience, and professionalism. As an established player in the hospitality and parking management industry, Towne Park emphasizes training, employee development, and customer satisfaction to uphold its standards and exceed client expectations.

The role of Guest Service Associate at Towne Park is pivotal in delivering exceptional hospitality and parking services to guests. This position requires a friendly, attentive, and efficient approach to assisting guests with various needs, including parking and retrieving vehicles safely, handling luggage, providing information about facility amenities, and supporting guest inquiries. The Guest Service Associate is expected to uphold a professional and courteous demeanor at all times, acknowledging guests promptly, using guest last names during interactions, and delivering a warm welcome with the appropriate salutation.

This role offers an hourly base pay of $16, reflecting Towne Park’s commitment to fair and competitive compensation. The work schedule is Monday through Friday from 1 PM to 6 PM, making it an ideal position for individuals seeking part-time employment in a dynamic and guest-focused environment. Benefits include eligibility for accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and enrollment in the company's 401(k) retirement savings plan, with eligibility dependent on job classification and hours worked.

The Guest Service Associate will perform duties that include parking and retrieving vehicles cautiously, assisting guests with bell services and luggage, opening doors for guests, and providing transportation within approved locations. Additional responsibilities encompass informing guests about parking rates and retrieval procedures, maintaining accurate ticket information, collecting fees, and ensuring the smooth flow of parking operations. This role demands a blend of customer service skills, attention to detail, and physical capability to meet the job's demands.

Working conditions often require prolonged standing or walking outdoors in various weather conditions, symbolizing the physically active nature of the job. Employees will handle lifting tasks that may involve objects weighing up to 100 pounds occasionally, with an emphasis on safety and proper techniques. The position also requires travel of up to 5%, emphasizing a degree of flexibility and mobility within the job scope.

Towne Park’s culture encourages teamwork, professionalism, and integrity with a clear structure for operational procedures. This position offers structured supervision, consistent guidelines, and support to ensure that duties are performed correctly and efficiently. Towne Park places a high value on guest satisfaction, safety, and creating memorable experiences for all clients, making the Guest Service Associate a vital representative of these values in every interaction with guests and visitors.