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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $13.00
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established hospitality services company dedicated to creating exceptional experiences for its guests, visitors, and patients. With a strong company culture focused on impact and compassion, Towne Park provides a working environment where employees have the unique opportunity to make a difference every day. The company emphasizes delivering exceptional service that eases stress and anxiety for patients and their families, creating memorable experiences for guests visiting new cities, and fostering a supportive atmosphere among colleagues. Employing a team-oriented approach, Towne Park values respect, kindness, and professionalism in all interactions, cultivating a workplace where customer and employee satisfaction... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for working state or commutable area
- One month related experience or equivalent training
- Knowledge of customer and personal services principles
- Ability to read, write, and comprehend English
- Basic math skills including addition, subtraction, multiplication, and division
- Understanding of 24 hour and military time
- Ability to understand parking rate systems
- Physical capability to exert up to 100 pounds occasionally
- Ability to work outdoors in various weather conditions
- Ability to operate manual transmission (preferred)
- Commitment to follow established practices and work under supervision
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Post up in designated areas when not completing tasks
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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