Valet Attendant - ($13 hr) $500 Sign on Bonus Fort Sanders Medical Center

Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences that create smiles for every guest and customer. With a core mission to impact the lives of millions of patients, visitors, and guests, Towne Park is more than just a workplace - it is a place where employees can make a meaningful difference every single day. The company prides itself on fostering a positive environment where the values of kindness, attentiveness, and professionalism blend to create memorable experiences. Towne Park operates in a variety of settings, including hospitals, hotels, and event venues, providing comprehensive valet and guest services that ease guests' anxiety and enhance their overall experience. This commitment to outstanding hospitality sets Towne Park apart as a leader in the industry.

The Guest Service Associate/Valet position at Towne Park offers a unique opportunity to join a vibrant team focused on making a direct impact through compassionate service. The role is centered around providing attentive, friendly, and efficient service to guests, ensuring their comfort and satisfaction during visits. This position is based at Fort Sanders Medical Center and involves safely parking and retrieving guest vehicles, assisting with luggage, and delivering exceptional customer care. Employees in this role are instrumental in creating calm, welcoming environments for patients and visitors, contributing directly to Towne Park's mission of creating smiles every day.

Starting pay for the Guest Service Associate/Valet role is $13 per hour, with an additional $6 to $9 per hour earned through daily cash tips, reflecting the company’s commitment to competitive and fair compensation. The company also offers a $500 sign-on bonus for full-time or part-time employees, paid out in two installments after 60 days and six months of employment. This role accommodates a flexible work schedule that may include weekdays, weekends, and various shifts based on operational needs, providing flexibility for employees. Towne Park promotes employee well-being by offering a range of benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and a 401k retirement savings plan. Eligibility for these benefits depends on job classification, hours worked, and length of employment. Towne Park ensures a safe and supportive work environment, with reasonable accommodations available for individuals with disabilities.

The Guest Service Associate/Valet is expected to maintain a pleasant, professional demeanor at all times, greeting guests warmly and addressing them respectfully. Key responsibilities include using proper signage when not attending to tasks, driving vehicles cautiously, assisting with bell services, and supporting guests by providing directions and other information. Associates must also manage parking procedures, including issuing claim checks, completing ticket information accurately, and collecting revenue when required. Physical demands of this job are significant, including frequent standing, walking, lifting up to 100 pounds occasionally, and enduring various weather conditions as much of the work takes place outdoors. This role requires someone who is reliable, customer-focused, and ready to make a difference in the daily experiences of others.