Valet Attendant-($12.75/hr+tips weekends required)The Logan Hotel

Philadelphia, PA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $13.00

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a reputable hospitality services company dedicated to creating exceptional experiences that leave a lasting impression on millions of patients, visitors, and guests. As a leader in the hospitality industry, Towne Park prides itself on delivering compassionate and attentive service that not only meets but exceeds customer expectations. Their mission goes beyond providing just a job—they offer a career path where employees can truly make an impact and create smiles daily by enhancing the overall experience of guests in various settings, including hospitals, hotels, and other venue environments. The company values the importance of each interaction, whether easing... Show More

Job Requirements

High school diploma or general education degree (GED)
Must hold a valid driver’s license for the state applied to work or within commutable distance
One month related experience and/or training or equivalent combination of education and experience
Knowledge of customer service principles and processes
Ability to read and write standard English
Ability to comprehend simple instructions and correspondence
Ability to write simple correspondence
Ability to communicate effectively with guests and co-workers
Ability to perform basic math operations including addition, subtraction, multiplication, and division
Ability to understand time and rate systems
Ability to operate manual transmission is highly desirable
Ability to perform parallel parking
Ability to meet physical demands including lifting up to 100 pounds occasionally
Willingness to work outdoors in varying weather conditions

Job Qualifications

High school diploma or general education degree (GED)
Valid driver’s license for the state of work or commutable distance
One month related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations
Ability to add, subtract three digit numbers, multiply and divide with 10’s and 100’s
Ability to perform operations using American money units
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Ability to perform parallel parking

Job Duties

Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
Acknowledge and greet guests within five feet using professional and friendly manner
Use guest last names during interactions
Use salutation of the day and welcome guests to the location
Practice proper Towne Park phone etiquette
Post in designated areas when not completing tasks
Park and retrieve vehicles while driving slowly and cautiously
Assist guests with bell services and luggage storage as needed
Open all vehicle and hotel doors for guests
Assist guests with directions, taxis, reservations and other inquiries
Provide guests with information about outlets, meeting rooms, amenities, and main attractions
Deliver messages, items and guest amenities as requested
Shuttle guests to approved locations
Explain parking rates and retrieval procedures to guests upon arrival
Issue claim checks only after receiving vehicle keys
Collect claim checks from guests prior to issuing keys
Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
Consistently complete location on all key tags after parking vehicle
Calculate and collect revenue for vehicles when needed

Job Location

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