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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $19.29
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a national leader in hospitality-focused parking services headquartered in Nashville, Tennessee. PMC specializes in delivering comprehensive parking solutions including valet and self-parking management, shuttle services, event parking, and porter/bell services across various industries such as hotels, resorts, healthcare facilities, and event venues. Known for its commitment to excellence and guest-first approach, PMC operates as an extension of the hospitality experience, ensuring seamless and high-touch service for both partners and guests. With a broad presence across multiple markets, PMC is dedicated to creating a professional and welcoming environment that enhances the overall guest experience through reliable... Show More
Job Requirements
- High school diploma or equivalent
- valid driver's license and reliable transportation
- acceptable driving record with no more than three moving violations in three years
- ability to pass background check
- strong customer service skills
- ability to handle physical demands including standing, walking, and lifting up to 50 pounds
- availability to work varied shifts including nights, weekends, and holidays
- adherence to company policies and safety protocols
- dependability and punctuality
- ability to communicate professionally with guests and team members
- maintain uniform and grooming standards
Job Qualifications
- High school diploma or general education degree (GED)
- customer service experience preferred
- strong customer service attitude and helpful demeanor mandatory
- valid driver's license and reliable transportation
- acceptable motor vehicle record with no more than three moving violations within three years
- ability to pass and maintain a clean background check
- excellent communication and active listening skills
- ability to provide exceptional guest service and personalized assistance
- adaptability to changing work environments and competing demands
- dependability in following instructions and maintaining schedule
- ability to work as part of a team while supporting colleagues
- physical stamina to stand, walk, and lift up to 50 pounds
- flexibility to work nights, weekends, and holidays
- professional appearance and adherence to uniform and grooming standards
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- follow all safety protocols to maintain personal and vehicle security
- maintain compliance with attendance and timekeeping policies including clocking in/out for shifts and breaks and accurately reporting tips
- keep valet areas clean, organized, and presentable at all times
- handle challenging situations with professionalism and resolve problems promptly
- maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
- arrive on time, in full uniform, and properly groomed before clocking in
- perform other tasks as needed to support company operational goals
- attend required staff meetings and complete all assigned training modules on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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