Valet Attendant - Deaconess Hospital - $18 - $18.13/HR + Tips

Spokane, WA, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Exact $18.13

Work Schedule

Standard Hours

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a well-established company specializing in providing premium parking and guest services across numerous locations. Known for its commitment to exceptional customer service and attention to detail, Towne Park plays a significant role in enhancing the overall experience of guests and visitors by managing parking operations efficiently and professionally. As a company, Towne Park emphasizes competitive and fair compensation, valuing the skills, experience, and dedication of its employees. The company fosters a supportive work environment with a clear focus on employee growth and satisfaction, offering various benefits such as insurance options and a 401k retirement plan for eligible employees. Towne Park's operational philosophy centers on safety, courtesy, and excellence, ensuring that guests receive top-tier service at every touchpoint.

The role of Guest Service Associate at Towne Park is crafted for individuals with a passion for hospitality and customer interaction. This part-time position, working Monday through Friday from 11:30 AM to 5 PM, involves delivering outstanding hospitality services by assisting guests with parking their vehicles safely, handling luggage, and providing courteous and professional interactions. The Guest Service Associate is expected to actively engage with guests, ensuring their needs are met promptly and with genuine friendliness. Responsibilities include the safe and efficient parking and retrieval of vehicles, assisting guests with bell services, directing guests to local attractions or amenities, and effectively managing parking procedures such as issuing claim checks and collecting fees when applicable. This role requires an individual who is detail-oriented, possesses excellent communication skills, and can maintain composure and efficiency in a fast-paced environment. Working primarily outdoors, associates must be prepared to navigate various weather conditions while maintaining a professional appearance and demeanor. The compensation offered ranges from $18.00 to $18.13 per hour plus tips, reflecting the company's dedication to fair pay. Beyond technical skills, Towne Park values a positive attitude and a strong commitment to guest satisfaction, making this position ideal for someone who enjoys interactive and dynamic work where every day presents new challenges and opportunities to make guests feel welcomed and valued.

Job Requirements

High school diploma or GED
Valid driver’s license for the state or commutable distance
One month related experience or equivalent combination of education and experience
Knowledge of customer and personal service principles
Ability to read and write English
Ability to comprehend and write simple instructions and correspondence
Ability to present information effectively
Ability to perform basic math calculations and understand time systems
Ability to operate a manual transmission
Ability to perform parallel parking
Willingness to work Monday through Friday from 11:30 AM to 5 PM
Ability to work outdoors in various weather conditions
Physical capability to lift up to 100 pounds occasionally

Job Qualifications

High school diploma or general education degree (GED)
Must hold a valid driver’s license for the state or within a commutable distance
One month related experience or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English
Ability to comprehend simple instructions, correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations
Ability to add and subtract three-digit numbers and multiply and divide with 10’s and 100’s
Ability to perform calculations using American money
Ability to understand 24-hour and military time
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Ability to perform parallel parking

Job Duties

Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
Acknowledge and greet guests within five feet using guest last names
Use salutation of the day and welcome guests to the location
Practice proper Towne Park phone etiquette
Park and retrieve vehicles while driving slowly and cautiously
Assist guests with bell services and luggage storage
Open all vehicle and hotel doors for guests
Assist guests with directions, taxis, reservations and other inquiries
Provide guests with information about outlets, meeting rooms, amenities and local attractions
Deliver messages, items and guest amenities
Shuttle guests to approved locations
Explain parking rates and retrieval procedures upon arrival
Issue claim checks only after receiving vehicle keys
Collect claim checks before issuing keys
Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
Calculate and collect revenue for vehicles when needed