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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $18.13
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established company specializing in providing premium parking and guest services across numerous locations. Known for its commitment to exceptional customer service and attention to detail, Towne Park plays a significant role in enhancing the overall experience of guests and visitors by managing parking operations efficiently and professionally. As a company, Towne Park emphasizes competitive and fair compensation, valuing the skills, experience, and dedication of its employees. The company fosters a supportive work environment with a clear focus on employee growth and satisfaction, offering various benefits such as insurance options and a 401k retirement plan for eligible... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state or commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of customer and personal service principles
- Ability to read and write English
- Ability to comprehend and write simple instructions and correspondence
- Ability to present information effectively
- Ability to perform basic math calculations and understand time systems
- Ability to operate a manual transmission
- Ability to perform parallel parking
- Willingness to work Monday through Friday from 11:30 AM to 5 PM
- Ability to work outdoors in various weather conditions
- Physical capability to lift up to 100 pounds occasionally
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within a commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three-digit numbers and multiply and divide with 10’s and 100’s
- Ability to perform calculations using American money
- Ability to understand 24-hour and military time
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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