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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $18.00 - $18.13
Work Schedule
Standard Hours
Day Shifts
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company committed to delivering exceptional guest experiences through dedicated and compassionate service. Established as a leader in the hospitality industry, Towne Park has built a reputable brand recognized for its focus on customer satisfaction and its ability to create smiles by making meaningful impacts on patients, visitors, and guests alike. The company specializes in providing parking and valet services primarily to hospitality venues such as hotels, medical facilities, and event centers, ensuring that every interaction reflects professionalism and warmth. Our team members are valued not only for their professional skills but also for... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state applied to work or commutable distance
- One month of related experience or training or equivalent combination of education and experience
- Ability to read, write, and communicate in English
- Physical ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly
- Ability to work outdoors for extended periods and in extreme weather conditions
- Ability to stand or sit for extended periods
- Ability to operate manual transmission vehicle
- Availability to work Monday through Friday from 11:30 AM to 5 PM
- Willingness to undergo background checks and comply with company policies
- Ability to provide excellent customer service and interact professionally
Job Qualifications
- High school diploma or general education degree
- Must hold a valid driver’s license for the state you are applying to work
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group situations
- Ability to add and subtract three-digit numbers and perform multiplication and division with 10’s and 100’s
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly, and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and main attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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