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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $18.13
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a reputable hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests every year. The company prides itself on delivering compassionate and friendly service in diverse settings, including hospitals, hotels, and venues across various cities. Towne Park’s mission focuses on making a positive impact by providing smiles and memorable moments through attentive hospitality, professional parking services, and guest assistance. The company values every interaction it has with its customers, colleagues, and clients, promoting a workplace culture where every team member can contribute to brightening someone else’s day. As a hospitality services provider,... Show More
Job Requirements
- High school diploma or equivalent
- valid driver’s license for the state applying to or within a commutable distance
- one month related experience and/or training or equivalent combination of education and experience
- knowledge of customer and personal service principles
- ability to read, write and comprehend standard English
- ability to perform basic math operations including addition, subtraction, multiplication and division
- ability to understand 24 hour and military time
- ability to perform parallel parking
- physical ability to lift up to 100 pounds occasionally and withstand outdoor weather conditions
- ability to safely operate vehicles including manual transmission is preferable
Job Qualifications
- High school diploma or general education degree (GED)
- must hold a valid driver’s license for the state applied to work or within a commutable distance
- one month related experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s, including operations with American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- consistently completes location on all key tags after parking vehicle
- calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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