Valet Attendant - Deaconess Hospital - $18 - $18.13/HR + Tips

Towne Park is a reputable hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests every year. The company prides itself on delivering compassionate and friendly service in diverse settings, including hospitals, hotels, and venues across various cities. Towne Park’s mission focuses on making a positive impact by providing smiles and memorable moments through attentive hospitality, professional parking services, and guest assistance. The company values every interaction it has with its customers, colleagues, and clients, promoting a workplace culture where every team member can contribute to brightening someone else’s day. As a hospitality services provider, Towne Park emphasizes quality, safety, and care as the foundation of all operations, establishing a work environment that fosters growth, respect, and teamwork.

The position of Guest Service Associate at Towne Park offers an exciting opportunity to join the team responsible for delivering superior valet and guest services. This role is hourly-paid with compensation ranging from $18.00 to $18.13 per hour plus tips, reflecting Towne Park’s commitment to offering competitive and fair wages. The scheduled working hours are Monday through Friday from 11:30 AM to 5:00 PM, making this an ideal role for individuals seeking consistent weekday hours with weekends off. The Guest Service Associate is tasked with providing a welcoming, friendly atmosphere for all guests by promptly parking and retrieving vehicles safely, assisting with luggage services, and offering helpful guest information about the facility and surrounding area.

This role requires excellent interpersonal skills and the ability to communicate clearly and professionally with guests, clients, and coworkers. Duties include greeting guests within five feet with a professional demeanor, using appropriate salutations, handling vehicle keys and claim checks responsibly, and ensuring adherence to all safety protocols during vehicle operations. Additional responsibilities include assisting guests with directions, reservations, and inquiries, delivering messages and items as needed, and ensuring all parking-related documentation is accurately completed.

Towne Park provides an inclusive work environment where individuals can grow their hospitality careers while making a meaningful difference in the experience of every guest served. Employees benefit from insurance options such as accident, critical illness, hospital indemnity, as well as telemedicine services. Additionally, eligible employees can participate in the company’s 401(k) retirement savings plan. Towne Park values its workforce and offers numerous opportunities for professional development and personal fulfillment within the hospitality services industry. This position is suitable for candidates who hold a valid driver’s license, have customer service skills, and are capable of safely operating vehicles, including the potential use of manual transmissions. The role demands physical stamina to meet the outdoor working conditions that include varying weather and the ability to lift significant weight occasionally.

If you are passionate about providing outstanding customer service, enjoy interacting with diverse guests, and are looking for a stable job with flexible benefits, Towne Park’s Guest Service Associate position is an excellent career opportunity to help you grow while making a positive impact every day.