
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $11.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC specializes in delivering a comprehensive range of parking management solutions including valet and self-parking management, shuttle services, event parking, and porter/bell services. Their operations span across multiple industries such as hotels, resorts, healthcare facilities, and event venues. With a strong commitment to excellence and a guest-first mindset, PMC strives to serve as an extension of the hospitality experience by providing seamless, high-touch service to both partners and guests. The company prides itself on fostering an environment where professionalism and customer satisfaction are paramount, making sure that every interaction leaves a positive and lasting impression. Learn more at ParkingMgt.com.
The role of Hospitality Valet Attendant within PMC's Valet Parking Operations division provides an exciting opportunity to become a vital front-line ambassador for luxury hotels, resorts, and events. Reporting directly to the Guest Service Coordinator, the Valet Attendant serves as the first and final point of contact for guests, creating a welcoming and professional experience that embodies the spirit of hospitality. Both full-time and part-time schedules are available, with a non-exempt employment status. Valets can earn competitive hourly wages ranging from $13.00 to $20.00 or more per hour, including tips, which are based on service performance and customer interactions and may vary by market.
Valet Attendants at PMC are entrusted with safely and efficiently parking and retrieving vehicles while ensuring all safety protocols and company policies are strictly followed. This role requires an energetic, confident individual who delivers exceptional customer service with attention to detail. A polished and professional presence is essential, as this directly influences the overall guest experience. The position is ideally suited for those who enjoy active work outdoors in a fast-paced hospitality environment and have a passion for delivering top-tier guest service. Each shift is an opportunity to positively impact a guest's day while maintaining PMC's highest standards of safety, professionalism, and hospitality.
In this role, Valet Attendants perform vehicle damage inspections and document parking locations, manage traffic flow in the parking area, handle difficult situations with professionalism, and maintain a clean and organized work environment. Responsibilities also include complying with attendance and timekeeping policies, accurately reporting tips, wearing the full uniform, and upholding grooming standards.
PMC fosters a culture of dependability, teamwork, and continuous development. The company offers supportive training programs, leadership development opportunities, and a competitive set of benefits. Valet Attendants must demonstrate strong communication skills, adaptability to dynamic work conditions, and the ability to work collaboratively with colleagues, vendors, and clients. This role requires physical stamina, as it involves standing, walking, and lifting up to 50 pounds, often in various weather conditions. Flexibility to work nights, weekends, and holidays is also a requirement to effectively support the needs of guests and hotel operations.
PMC complies with all applicable federal, state, and local employment regulations, offering equal employment opportunities without discrimination. They maintain a transparent pay structure and provide a welcoming workplace that values diversity, safety, and employee well-being. Benefits available to eligible employees include medical, vision, and dental insurance, 401K plans, supplemental insurance, bonus incentives, paid time off, paid training, and tuition assistance. The company operates on an at-will employment basis and ensures compliance with the Americans with Disabilities Act (ADA) and Equal Employment Opportunity (EEO) standards.
Overall, the Hospitality Valet Attendant position at PMC offers not only competitive compensation but also a rewarding career path within the hospitality and parking management industries. It is an excellent role for individuals seeking to hone their customer service skills while working in a dynamic environment that values safety, professionalism, and guest satisfaction.
The role of Hospitality Valet Attendant within PMC's Valet Parking Operations division provides an exciting opportunity to become a vital front-line ambassador for luxury hotels, resorts, and events. Reporting directly to the Guest Service Coordinator, the Valet Attendant serves as the first and final point of contact for guests, creating a welcoming and professional experience that embodies the spirit of hospitality. Both full-time and part-time schedules are available, with a non-exempt employment status. Valets can earn competitive hourly wages ranging from $13.00 to $20.00 or more per hour, including tips, which are based on service performance and customer interactions and may vary by market.
Valet Attendants at PMC are entrusted with safely and efficiently parking and retrieving vehicles while ensuring all safety protocols and company policies are strictly followed. This role requires an energetic, confident individual who delivers exceptional customer service with attention to detail. A polished and professional presence is essential, as this directly influences the overall guest experience. The position is ideally suited for those who enjoy active work outdoors in a fast-paced hospitality environment and have a passion for delivering top-tier guest service. Each shift is an opportunity to positively impact a guest's day while maintaining PMC's highest standards of safety, professionalism, and hospitality.
In this role, Valet Attendants perform vehicle damage inspections and document parking locations, manage traffic flow in the parking area, handle difficult situations with professionalism, and maintain a clean and organized work environment. Responsibilities also include complying with attendance and timekeeping policies, accurately reporting tips, wearing the full uniform, and upholding grooming standards.
PMC fosters a culture of dependability, teamwork, and continuous development. The company offers supportive training programs, leadership development opportunities, and a competitive set of benefits. Valet Attendants must demonstrate strong communication skills, adaptability to dynamic work conditions, and the ability to work collaboratively with colleagues, vendors, and clients. This role requires physical stamina, as it involves standing, walking, and lifting up to 50 pounds, often in various weather conditions. Flexibility to work nights, weekends, and holidays is also a requirement to effectively support the needs of guests and hotel operations.
PMC complies with all applicable federal, state, and local employment regulations, offering equal employment opportunities without discrimination. They maintain a transparent pay structure and provide a welcoming workplace that values diversity, safety, and employee well-being. Benefits available to eligible employees include medical, vision, and dental insurance, 401K plans, supplemental insurance, bonus incentives, paid time off, paid training, and tuition assistance. The company operates on an at-will employment basis and ensures compliance with the Americans with Disabilities Act (ADA) and Equal Employment Opportunity (EEO) standards.
Overall, the Hospitality Valet Attendant position at PMC offers not only competitive compensation but also a rewarding career path within the hospitality and parking management industries. It is an excellent role for individuals seeking to hone their customer service skills while working in a dynamic environment that values safety, professionalism, and guest satisfaction.
Job Requirements
- High school diploma or general education degree (GED)
- Customer service experience preferred
- Customer service attitude and a willing, helpful demeanor is mandatory
- A valid driver's license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations within a three-year period
- Ability to pass and maintain a clean background check
- Ability to stand, walk, and lift up to 50 lbs for extended periods
- Flexibility to work nights, weekends, and holidays
- Ability to maintain professional appearance, uniform, and grooming standards
- Compliance with company policies and safety procedures
- Ability to communicate effectively with guests and team members
Job Qualifications
- High school diploma or general education degree (GED)
- Customer service experience preferred
- Customer service attitude and a willing, helpful demeanor is mandatory
- A valid driver's license and reliable transportation
- Excellent communication and interpersonal skills
- Ability to maintain professionalism and a polished appearance
- Ability to work in a fast-paced hospitality environment
- Ability to follow company policies and safety protocols
- Dependability and punctuality
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- Follow all safety protocols to maintain personal and vehicle security
- Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips
- Keep valet areas clean, organized, and presentable always
- Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
- Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
Job Criteria
Experience
No experience required
Job Location
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