Valet Attendant – Courtyard Anaheim Marriott $16.90/HR + Tips

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for guests in various settings such as hospitals, hotels, and entertainment venues. Founded with a vision to transform the parking and guest service industry, Towne Park has grown to become an industry leader known for its commitment to quality service and customer satisfaction. The company prides itself on fostering a work environment where employees feel valued, supported, and empowered to make a difference in the lives of the millions of patients, visitors, and guests it serves annually. With a focus on compassionate service, Towne Park emphasizes not only the operational aspects of hospitality but also the emotional connection made with each guest, aiming to ease anxieties and create memorable experiences.

The Guest Service Associate role at Towne Park is a vital position within the company’s hospitality team. This role involves much more than simply parking and retrieving vehicles; it encompasses delivering attentive, friendly, and efficient service that can brighten a guest’s day. As a Guest Service Associate, you will be the first point of contact for guests, responsible for making positive impressions through professional greetings, assisting with luggage, providing directions, and managing guest inquiries with a knowledgeable and courteous demeanor. This role requires a blend of operational skill, customer service expertise, and safety awareness, as it involves handling vehicles carefully while maintaining a warm approach to guest interactions.

This position is offered on a part-time basis with a PM shift schedule from Monday through Sunday, reflecting the company’s flexible approach to staffing that meets the dynamic needs of its clients. Towne Park offers competitive compensation starting at $16.90 per hour with an additional $1 shift differential for overnight work, plus the opportunity to earn tips, recognizing the value of excellent service. Employees have access to a comprehensive benefits package that includes options for accident insurance, critical illness coverage, hospital indemnity insurance, telemedicine, and a 401k retirement savings plan, ensuring that team members are supported both professionally and personally.

The ideal candidate for the Guest Service Associate role is someone who enjoys interacting with people, takes pride in delivering high-quality service, and can work efficiently within established procedures. Responsibilities include managing parking logistics, safeguarding guest property, assisting with bell services, and providing essential information about the venue and surrounding area. Safety is paramount, and associates are expected to follow all operational guidelines carefully to ensure the smooth and secure handling of all guest vehicles. This role requires physical stamina, as it involves standing for long periods, occasional heavy lifting, and working outdoors in variable weather conditions.

Towne Park’s culture encourages teamwork, respect, and continuous development, creating an environment where employees can thrive and pursue career growth within the hospitality industry. By joining Towne Park, associates become part of a community dedicated to making a positive impact every day, going beyond traditional hospitality to foster genuine connections and lasting impressions.