Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $13.00
Benefits
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
accident insurance
Job Description
Towne Park is a prominent hospitality services company dedicated to creating exceptional experiences through compassionate and attentive service. Established with a mission to bring smiles to millions of guests, patients, and visitors, Towne Park is recognized for its commitment to quality and excellence in hospitality. The company operates in various locations, providing professional valet and guest services that enhance the overall customer experience in hospitals, hotels, and other guest-centered environments. Towne Park values its employees as key contributors to the success and satisfaction of customers, placing a strong emphasis on making a positive impact in every interaction. With a culture... Show More
Job Requirements
- High school diploma or GED
- Valid driver's license for the state or within a commutable distance
- One month related experience or equivalent combination of education and experience
- Ability to read and write in English
- Ability to comprehend and follow simple instructions
- Ability to operate a vehicle safely
- Ability to perform physical tasks including lifting up to 100 pounds occasionally
- Willingness to work full-time shifts including early mornings and evenings
- Ability to work outdoors in various weather conditions
- Willingness to provide excellent customer service
- Ability to handle basic math calculations
- Ability to communicate effectively with guests and team members
- Ability to maintain a professional and friendly demeanor at all times
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state or within commutable distance
- One month related experience or equivalent education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information to guests, clients, and employees
- Ability to perform basic math operations including addition, subtraction, multiplication, and division with units of American money
- Ability to understand 24-hour and military time systems
- Ability to understand applicable rates
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly, and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide information about facility outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue and collect claim checks
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, and damage survey
- Calculate and collect revenue when needed
Job Location
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