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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $10.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Life insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, dedicated to delivering seamless and high-quality valet and self-parking management solutions. Headquartered in Nashville, Tennessee, PMC extends its expertise across various industries including hotels, resorts, healthcare, and event venues, creating memorable first and last impressions for guests. PMC’s commitment to excellence and a guest-first mindset ensures that every interaction reflects the essence of hospitality, enhancing the overall experience for both partners and customers. They specialize in valet and self-parking management, shuttle services, event parking, and porter/bell services, positioning themselves as a trusted extension of hospitality teams nationwide.... Show More
Job Requirements
- High school diploma or GED
- Customer service experience preferred
- Valid driver’s license and reliable transportation
- Clean background check
- Maintain an acceptable motor vehicle record with no more than three moving violations within three years
- Willingness to provide excellent customer service
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to stand, walk, and lift up to 50 lbs
- Adherence to uniform and grooming standards
- Ability to communicate effectively and professionally
- Ability to operate vehicles safely
- Ability to follow company policies and safety protocols
- Dependability and punctuality
Job Qualifications
- High school diploma or general education degree (GED)
- Customer service experience preferred
- Customer service attitude and a willing, helpful demeanor is mandatory
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations within a three-year period
- Ability to pass and maintain a clean background check
- Ability to provide exceptional guest service through professional communication, active listening, and personalized assistance
- Ability to follow company policies and procedures
- Adaptability to changing work environments and competing demands
- Dependability in following instructions, maintaining work schedules, and completing tasks timely
- Ability to adhere to safety procedures and report unsafe conditions
- Physical stamina to stand, walk, and lift up to 50 lbs for extended periods
- Flexibility to work nights, weekends, and holidays
- Professional appearance and grooming according to uniform standards
Job Duties
- Conduct vehicle damage inspections and document parking locations on claim tickets
- Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
- Follow all safety protocols to maintain personal and vehicle security
- Maintain compliance with attendance and timekeeping policies including clocking in/out for shifts and breaks and accurately reporting tips
- Keep valet areas clean, organized, and presentable always
- Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
- Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations
- Perform other tasks as needed to support the company’s operational goals, attend staff meetings and complete assigned training modules on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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