Valet Attendant – Azzurra $17.81 - $20/HR + Tips

Towne Park is a prominent hospitality services company dedicated to delivering exceptional experiences to its clients, guests, and visitors. With a corporate culture deeply rooted in compassion and service, Towne Park strives to create smiles and memorable moments every day. The company caters to a diverse clientele including patients, their families, visitors, and guests at various healthcare facilities and hospitality locations. Towne Park emphasizes respect, professionalism, and personalized service, making it a leading name in hospitality within the parking and valet service industry. Employees at Towne Park enjoy the opportunity to make an impact in people’s lives by providing welcoming, attentive, and friendly service that alleviates anxiety and enhances positive experiences in often stressful environments.

The Guest Service Associate role is a crucial part of Towne Park’s commitment to excellence and guest satisfaction. This position is responsible for offering outstanding hospitality services by attending to guests promptly, ensuring their vehicles are parked and retrieved safely, and assisting with their luggage when applicable. The role requires maintaining a pleasant and professional demeanor while greeting and interacting with guests, utilizing courteous communication including using guest last names and proper salutations. The Guest Service Associate acts as a brand ambassador by providing guests with useful information about parking options, facility amenities, and local attractions, as well as facilitating transportation and other guest inquiries.

This position operates on a Monday through Sunday schedule, offering an hourly pay scale between $17.81 and $20.00, plus tips and a shift differential for overnight hours. Employees can enroll in benefits including accident, critical illness, and hospital indemnity insurance, telemedicine services, and a 401k retirement savings plan, subject to eligibility. This role is ideal for individuals who enjoy working in an energetic environment with frequent guest interaction and who possess strong communication and customer service skills. Additionally, the job involves physical activity such as operating vehicles, lifting luggage, and being outdoors in varying weather conditions. Towne Park supports reasonable accommodations for individuals with disabilities to ensure equal opportunity for success in the position.

The Guest Service Associate helps create a welcoming atmosphere by engaging guests warmly and ensuring all parking operations are handled efficiently and safely. Responsibilities include greeting guests within five feet, opening vehicle and hotel doors, issuing claim checks after securing vehicle keys, delivering messages and amenities, and shuttling guests as needed. The role requires the incumbent to have a valid driver’s license, some driving experience—especially with manual transmissions is highly desirable—and the ability to perform basic math calculations related to parking fees and gratuities. Safety and operational procedures are emphasized to maintain efficient, error-free service that enhances the guest experience and supports Towne Park’s reputation for excellent hospitality.