Valet Attendant - Anaheim, CA

Parking Management Company (PMC) is a national leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC specializes in providing comprehensive valet and self-parking management solutions, shuttle services, event parking, and porter/bell services tailored to a variety of industries including hotels, resorts, healthcare facilities, and event venues. Known for its commitment to excellence and a guest-first mindset, PMC functions as an extension of the hospitality experience. The company prides itself on delivering seamless and high-touch service, ensuring that each guest interaction reflects professionalism, efficiency, and attentiveness. With a team dedicated to maintaining a welcoming atmosphere and operational excellence, PMC has established itself as a trusted partner to hospitality providers across the country.

The Valet Attendant role at PMC is a vital position that puts employees at the forefront of the guest experience. This role involves safely and efficiently parking and retrieving vehicles while ensuring all guests receive exceptional customer service. Valet Attendants serve as the first and last points of contact for guests, creating a warm, professional, and positive environment that leaves a lasting impression. The position requires adherence to safety protocols, key handling procedures, and operational standards to guarantee the security of guest vehicles and the smooth flow of parking operations. Valet Attendants are also responsible for maintaining cleanliness and organization in the valet area, handling challenging situations with professionalism, and supporting team efforts to deliver high-quality service.

This role requires stamina and the ability to work in various weather conditions, often standing or walking for extended periods and occasionally lifting up to 50 pounds. Flexibility to work nights, weekends, and holidays is essential to meet the demands of hospitality operations. Employees are expected to arrive on time, dressed in uniform, and groomed according to company standards. The position offers hourly compensation plus tips, which can vary by market and individual service performance. As a non-exempt role, Valet Attendants are eligible for overtime pay in accordance with labor laws.

PMC is committed to creating an equitable and inclusive workplace, providing pay transparency, and fostering opportunities for career growth through leadership development programs. Additional benefits include health insurance options, 401(k) plans, supplemental insurance, paid time off, paid training, tuition assistance, and nationwide discounts. PMC also supports employees with compliance to state leave requirements and maintains an at-will employment policy with a 120-day introductory period. Overall, the Valet Attendant position at PMC offers a dynamic and rewarding environment for individuals passionate about hospitality, customer service, and operational excellence.