Valet Attendant - AdventHealth Littleton Hospital

Centennial, CO, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Exact $17.50

Work Schedule

On-call

Day Shifts

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k Retirement Plan

Job Description

Towne Park is a leading hospitality services company renowned for its commitment to delivering exceptional guest experiences in the parking and valet services industry. With a focus on creating smiles through attentive and compassionate service, Towne Park proudly serves millions of patients, visitors, and guests across its various locations, including hospitals, hotels, and event venues. The company fosters a culture where every team member can make a meaningful impact by easing the anxiety of hospital patients, providing memorable experiences to travelers, and supporting colleagues. Towne Park's dedication to exceptional customer service is reflected in its mission to brighten each day and create smiles for clients and team members alike.

This opportunity is for the position of Guest Service Associate, a role that plays a crucial part in delivering the top-tier hospitality Towne Park is known for. The Guest Service Associate is responsible for providing friendly, professional, and efficient services to guests, ensuring their parking and luggage needs are met with care and safety. This role involves greeting guests warmly upon arrival, assisting with parking and retrieving vehicles with caution, helping with luggage, and offering knowledgeable assistance about the facility and local attractions. The position demands a strong commitment to guest satisfaction, excellent communication skills, and the ability to maintain a courteous and helpful demeanor at all times.

Towne Park offers a competitive hourly wage of $17.50 and provides on-call work schedules from Monday to Friday between 5:30 AM and 6:00 PM, offering flexibility to employees. The company supports its workforce with benefits including enrollment in accident, critical illness, hospital indemnity insurance, and telemedicine services. Employees may also participate in the 401k retirement savings plan, subject to eligibility based on job classification, employment length, and hours worked. Seasonal and temporary roles are excluded from these benefits. Towne Park emphasizes a safe working environment and reasonable accommodations for individuals with disabilities, recognizing the physical demands of the role such as frequent walking, standing, and occasional lifting up to 100 pounds. This role offers an excellent chance for individuals seeking a rewarding career in hospitality where making a positive impact is central to daily responsibilities.

Job Requirements

High school diploma or equivalent
Valid driver’s license for the applicable state or a commutable distance
One month related experience or equivalent education and training
Knowledge of customer and personal services principles
Ability to read, write and comprehend English
Ability to perform basic math operations including with money
Ability to understand 24 hour and military time systems
Ability to operate a manual transmission preferred
Ability to perform parallel parking

Job Qualifications

High school diploma or general education degree (GED)
Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
One (1) month related experience and/or training
OR equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Perform parallel parking

Job Duties

Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
Acknowledges and greets guests within five feet with a professional and friendly demeanor
Uses guest last names during interactions
Uses salutation of the day and welcomes guests to the location
Practices proper Towne Park phone etiquette
Posts up in designated areas when not completing tasks
Parks and retrieves vehicles while driving slowly and cautiously
Assists guests with bell services and luggage storage as needed
Opens all vehicle and hotel doors for guests
Assists guests with directions, taxis, reservations and other inquiries
Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
Delivers messages, items and/or guest amenities as requested
Shuttles guests to appropriate places that are approved by the location
Explains parking rates and retrieval procedures to guests upon arrival
Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
Consistently completes location on all key tags after parking vehicle
Calculates and collects revenue for vehicles when needed