Valet Attendant

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, respected for its deep connection to culture, place, and people. Established with a mission to provide an authentic hospitality experience, Heritage Hotels & Resorts combines luxury accommodations with award-winning dining options, all deeply rooted in authentic storytelling and community pride. The organization prides itself on delivering exceptional service across its portfolio of unique hotels and restaurants, each emphasizing a warm and welcoming atmosphere that reflects the region’s rich heritage. Heritage’s commitment extends not only to guests but also to the team members and the local neighborhoods, creating a thriving environment where inclusivity and respect are paramount.

The role of Valet Attendant at Heritage Hotels & Resorts is a vital position that significantly impacts the guest experience. Serving as the first and last point of contact for guests upon arrival and departure, the Valet Attendant embodies the spirit of hospitality through personalized and efficient service. This position requires an individual with a welcoming demeanor and the ability to provide attentive vehicle assistance while ensuring guests feel valued and cared for from the moment they arrive. Beyond assisting with parking and retrieving vehicles, the attendant supports guests by helping with luggage during check-in and check-out processes, thus enhancing the seamless flow of guest services.

The Valet Attendant also plays an informative role by offering knowledgeable recommendations about the hotel's outlets, amenities, events, and local attractions, which helps guests make the most of their stay. Attention to safety and security is critical in this role, including familiarity with ADA parking procedures and adherence to all company safety policies. The valet works closely with various departments such as Front Office and Security to maintain a cohesive guest experience. Professional appearance and conduct are essential elements defining this role, aligning with Heritage Hotels & Resorts’ high standards.

As part of the Heritage team, this role offers numerous benefits, including competitive pay and comprehensive benefits like a 25% match on 401k plans, employee discounts across hotels, restaurants, spa, and retail outlets, complimentary meals during shifts, and free employee parking. Additionally, Heritage emphasizes growth and development opportunities within a supportive, people-first culture deeply connected to New Mexico pride and community. If you are passionate about making unforgettable first and last impressions and excel in a fast-paced guest-facing environment, Heritage Hotels & Resorts invites you to join their family as a Valet Attendant.