Valet Attendant

The Heathman Hotel is a distinguished establishment located in the heart of downtown Portland, renowned for its rich cultural legacy and timeless hospitality since 1927. Serving as a prominent gathering place for artists, writers, performers, and travelers alike, the hotel marries classic elegance with contemporary comfort to offer an unparalleled guest experience. Nestled amid Portland's vibrant cityscape, The Heathman Hotel honors its historic roots while thoughtfully evolving to meet the expectations of the modern traveler. This prestigious hotel prides itself on delivering exceptional service that reflects the unique, creative spirit of Portland, creating an environment where tradition and sophistication blend seamlessly.

As an integral member of the Makeready collection, The Heathman Hotel embraces a culture that values the health, well-being, and professional growth of its team members. With a commitment to a supportive and inclusive workplace, it fosters an atmosphere where diversity is celebrated, and every individual is empowered to succeed as their true independent self. The hotel embodies guiding principles that infuse their work with passion, respect, and a genuine dedication to hospitality excellence.

The Valet Attendant position at The Heathman Hotel is a critical role within the guest services team, offering vital front-line interaction that shapes the first and last impressions guests have upon arrival and departure. As a Valet Attendant, you are entrusted with the responsibility of managing guest vehicles with utmost care and safety, ensuring a smooth parking and retrieval process that aligns with the hotel's high standards. This role extends beyond vehicle operation, involving assistance with luggage, transportation coordination, and delivering personalized and attentive service that anticipates guest needs.

This role demands professionalism, a polished demeanor, and a genuinely warm approach that ensures every guest feels welcomed and valued. The Valet Attendant maintains a visible, approachable presence at the hotel's entrance, serving as a friendly face and resource for guests. From opening doors and providing directions to handling luggage and ensuring the upkeep and organization of the valet area, every duty contributes to a seamless and memorable guest experience.

Candidates must demonstrate strong communication and guest service skills and possess the physical ability to meet the demands of the position, including standing for extended periods, lifting up to 50 pounds, and working in outdoor conditions. The ability to operate a variety of vehicle transmissions, maintain safety protocols, and manage vehicle documentation is essential. Flexibility in scheduling, including evenings, weekends, and holidays, is required to meet the dynamic needs of the hospitality industry.

Joining The Heathman Hotel means becoming part of a team that is dedicated to creating rich experiences for guests while fostering a positive and nurturing workplace. Eligible team members benefit from a comprehensive range of employment perks through Makeready LLC, including paid time off, health insurance options, retirement benefits, maternity and paternity leave, and unique offerings like pet insurance and a student loan repayment program. This position is ideal for individuals seeking to build their career in hospitality within a historic yet forward-thinking hotel environment that values service excellence, safety, and inclusivity.