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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Telemedicine access
On-site health clinics
401(k) match
Paid vacation
Sick Time
Bereavement leave
Holidays
flexible spending accounts
maternity leave
paternity leave
voluntary benefits
Performance incentives
Employee referral rewards
Employee Discounts
Holiday gifts
Job Description
Cherokee Nation Entertainment is a leading tribal gaming and hospitality company operating several premier destinations across Northeastern Oklahoma and beyond, including the renowned Hard Rock Hotel & Casino Tulsa. As Oklahoma's premier gaming and resort destination, Hard Rock Hotel & Casino Tulsa offers an unmatched blend of entertainment, luxury, and hospitality. The resort features over 2,600 electronic, poker, and table games, expansive ultramodern meeting and convention spaces, an 18-hole championship golf course, multiple dining and entertainment venues, and a large-capacity event center that draws performances by national and local acts. Owned and operated by Cherokee Nation Entertainment, a major division... Show More
Job Requirements
- High school diploma or GED required
- Valid state-issued driver’s license required
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to stand, walk, run, and lift luggage for extended periods of time
- Ability to work outdoors in all weather conditions
- Position is safety-sensitive and subject to drug testing
Job Qualifications
- High school diploma or GED
- Previous customer service or hospitality experience preferred
- Strong communication and customer service skills
- Ability to safely operate various types of vehicles, including manual and automatic transmissions preferred
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to stand, walk, run, and lift luggage for extended periods of time
- Ability to work outdoors in all weather conditions
Job Duties
- Greet guests upon arrival and departure with a friendly and professional attitude
- Safely park and retrieve guest vehicles in designated parking areas
- Assist guests with luggage and provide directions or information about hotel amenities, services, and events
- Maintain proper vehicle handling procedures and follow key control and ticket tracking processes
- Conduct quick visual inspections of vehicles when parking and retrieving
- Maintain efficient traffic flow and assist with vehicle staging during busy periods
- Communicate with supervisors and team members to ensure smooth operations
- Follow hotel policies, safety procedures, and appearance standards
- Maintain cleanliness and organization of valet areas, key storage, and staging locations
- Provide prompt assistance to guests and address service requests professionally
- Demonstrate a strong guest-first mentality and maintain professionalism during high-volume periods
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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