Job Overview
Employment Type
Full-time
Compensation
Salary
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
uniform provided
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
The Manchester Hotel is a distinguished establishment located in Lexington, Kentucky, celebrated for its commitment to excellence and Southern charm. This hotel stands as a handsome monument to the spirit and culture of Lexington, embracing the warm Southern light and full-galloped feeling that characterizes the region. Guests who stay at The Manchester Hotel experience a blend of historic ambiance and modern comfort, making it a premier destination for visitors seeking both relaxation and a taste of Kentucky heritage. With its dedication to outstanding service and an inviting atmosphere, The Manchester Hotel has earned a reputation as a welcoming and hospitable locale for travelers from all walks of life.
As a Valet Attendant at The Manchester Hotel, you play a crucial role in shaping the guest experience from the moment they arrive. This position is not merely about parking vehicles; it is about providing an exceptional level of customer service that begins with a warm greeting and extends throughout the guest’s stay. The role encompasses a variety of responsibilities, including assisting guests with their luggage, facilitating smooth arrivals and departures, and managing valet parking operations with the utmost professionalism and safety. Valet Attendants are expected to work collaboratively with other hotel departments such as the front desk and concierge to ensure seamless communication and coordinated guest services. This employment opportunity is designed for candidates who are personable, attentive, and possess a strong commitment to guest satisfaction.
The position of Valet Attendant demands physical stamina and capability, including the strength to lift and transport luggage weighing up to 50 pounds and the ability to stand for extended periods. In addition to physical requirements, the role requires a valid driver’s license, the ability to drive manual transmission vehicles, and the willingness to comply with all safety and security procedures. The Manchester Hotel values individuals with a customer-focused mindset who can maintain a neat and professional appearance as part of the uniform policy. Flexibility in work hours is important, as shifts may include weekends and holidays to meet the dynamic needs of hotel operations.
Overall, joining The Manchester Hotel's valet team offers an exciting chance to be a pivotal part of the guest journey, contributing to a high-quality and memorable stay. This role is perfect for those who thrive in a fast-paced, guest-oriented environment and who take pride in offering impeccable service and hospitality. By embodying the welcoming spirit of Lexington, Kentucky, and adhering to the hotel’s standards, a Valet Attendant helps uphold the prestigious reputation of The Manchester Hotel while enjoying a rewarding employment experience.
As a Valet Attendant at The Manchester Hotel, you play a crucial role in shaping the guest experience from the moment they arrive. This position is not merely about parking vehicles; it is about providing an exceptional level of customer service that begins with a warm greeting and extends throughout the guest’s stay. The role encompasses a variety of responsibilities, including assisting guests with their luggage, facilitating smooth arrivals and departures, and managing valet parking operations with the utmost professionalism and safety. Valet Attendants are expected to work collaboratively with other hotel departments such as the front desk and concierge to ensure seamless communication and coordinated guest services. This employment opportunity is designed for candidates who are personable, attentive, and possess a strong commitment to guest satisfaction.
The position of Valet Attendant demands physical stamina and capability, including the strength to lift and transport luggage weighing up to 50 pounds and the ability to stand for extended periods. In addition to physical requirements, the role requires a valid driver’s license, the ability to drive manual transmission vehicles, and the willingness to comply with all safety and security procedures. The Manchester Hotel values individuals with a customer-focused mindset who can maintain a neat and professional appearance as part of the uniform policy. Flexibility in work hours is important, as shifts may include weekends and holidays to meet the dynamic needs of hotel operations.
Overall, joining The Manchester Hotel's valet team offers an exciting chance to be a pivotal part of the guest journey, contributing to a high-quality and memorable stay. This role is perfect for those who thrive in a fast-paced, guest-oriented environment and who take pride in offering impeccable service and hospitality. By embodying the welcoming spirit of Lexington, Kentucky, and adhering to the hotel’s standards, a Valet Attendant helps uphold the prestigious reputation of The Manchester Hotel while enjoying a rewarding employment experience.
Job Requirements
- Minimum 18 years of age
- Customer service experience
- Ability to drive manual transmission
- Ability to wear uniform completely and properly and be neatly groomed
- Valid driver's license
- Ability to pass a background check and motor vehicle record (MVR) check
- Capability to run, retrieve vehicles, and lift luggage up to 50 pounds
- Physical ability to lift and transport luggage, stand for extended periods, and work outdoors
- Flexibility to work varied shifts, including weekends and holidays
Job Qualifications
- Minimum 18 years of age
- Customer service experience
- Ability to drive manual transmission
- Ability to wear uniform completely and properly and be neatly groomed
- Valid driver's license
- Ability to pass a background check and motor vehicle record (MVR) check
- Capability to run, retrieve vehicles, and lift luggage up to 50 pounds
- Customer-focused mindset with a commitment to providing exceptional service
- Physical ability to lift and transport luggage, stand for extended periods, and work outdoors
- Flexibility to work varied shifts, including weekends and holidays
Job Duties
- Greet guests with warmth and professionalism upon arrival
- Assist with the check-in and check-out process, providing information about the hotel's amenities
- Safely handle guests' luggage, transporting it to and from rooms promptly
- Offer assistance with carrying luggage and provide information about room features
- Collaborate with the valet parking team to ensure a smooth and efficient parking and retrieval process for guests' vehicles
- Safely drive and park vehicles, adhering to company and safety standards
- Provide information about the hotel's facilities, services, and local attractions
- Respond to guest inquiries and requests promptly and professionally
- Maintain clear and effective communication with the front desk, concierge, and other departments to ensure coordinated guest services
- Relay important information about guest preferences and special requests
- Monitor the entrance area for any suspicious activity and report concerns promptly
- Adhere to safety and security procedures to ensure the well-being of guests and their belongings
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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