Valet Attendant

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $12.00 - $13.50

Work Schedule

Day Shifts

Weekend Shifts

Benefits

competitive pay

401k Match

Employee Discounts

Complimentary Meals

free employee parking

growth opportunities

Supportive culture

Job Description

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, deeply rooted in a commitment to culture, community, and exceptional guest experiences. With a distinguished portfolio of luxury hotels and award-winning restaurants, Heritage Hotels & Resorts takes pride in crafting authentic storytelling through impeccable service and strong community ties. The company’s dedication extends beyond guests to encompass team members and neighbors, fostering an environment of respect and care. As a leader in New Mexico’s hospitality industry, Heritage Hotels & Resorts offers a unique blend of elegance, comfort, and a profound sense of place, making every guest feel valued... Show More

Job Requirements

minimum age of 21 with preferably 2 years of driving experience required
high school diploma or equivalent experience or training required
current New Mexico driver's license with an insurable driving record required
excellent verbal communication and customer service skills
ability to multitask and remain organized in a fast paced guest-facing environment
strong awareness of safety and attention to detail
ability to work collaboratively with multiple departments to support guest experience

Job Qualifications

hospitality or guest service experience preferred
high school diploma or equivalent experience or training required
current New Mexico driver's license with an insurable driving record required
excellent verbal communication and customer service skills
ability to multitask and remain organized in a fast paced guest-facing environment
strong awareness of safety and attention to detail
ability to work collaboratively with multiple departments to support guest experience

Job Duties

welcome guests warmly as they arrive at the property and provide assistance in and out of vehicles
safely park and retrieve guest vehicles in accordance with company safety and security procedures
assist guests with luggage during check-in and check-out ensuring careful handling and professional service
provide knowledgeable recommendations regarding hotel outlets amenities events and local attractions to enhance the guest experience
maintain knowledge of ADA parking procedures and all safety and security protocols
communicate and partner with Front Office Security and other departments as needed to support guest needs
maintain awareness of guest flow and arrival patterns to ensure efficient and organized service
maintain professional appearance and conduct in accordance with uniform and grooming standards
ensure the hotel's driveway portecoche and parking area are kept clean and tidy
protect company assets and maintain confidentiality of proprietary client and guest information
other duties as assigned with the functions of this position as needed at the property

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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