Valet Attendant

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, deeply rooted in a commitment to culture, community, and exceptional guest experiences. With a distinguished portfolio of luxury hotels and award-winning restaurants, Heritage Hotels & Resorts takes pride in crafting authentic storytelling through impeccable service and strong community ties. The company’s dedication extends beyond guests to encompass team members and neighbors, fostering an environment of respect and care. As a leader in New Mexico’s hospitality industry, Heritage Hotels & Resorts offers a unique blend of elegance, comfort, and a profound sense of place, making every guest feel valued and welcomed throughout their stay.

This role is for a Valet Attendant, a critical position that directly influences the overall guest experience by serving as the first and last point of personal contact. The valet acts as a welcoming ambassador for the hotel, ensuring guests receive organized, thoughtful, and efficient service from the moment of arrival until departure. Responsibilities include assisting guests with parking their vehicles safely and retrieving them, managing luggage with care during check-in and check-out, and providing knowledgeable information about hotel amenities, dining options, events, and local attractions to enhance the guest experience. This role is integral in maintaining the smooth flow of guest arrivals and departures, collaborating closely with various hotel departments such as Front Office and Security.

Working at Heritage Hotels & Resorts means embracing a culture built on hospitality excellence and community pride. The valet attendant upholds the highest standards of safety, appearance, and professionalism while protecting company assets and confidential information. The position promotes a supportive team environment where growth and development opportunities are encouraged. Heritage Hotels & Resorts offers competitive pay with comprehensive benefits including a 25 percent 401k match, generous employee discounts across the hotel, restaurant, spa, and retail outlets, complimentary meals during shifts, and free employee parking. The work culture emphasizes people-first values rooted in New Mexico pride, making it an enriching place to build a career in hospitality. This full-time role demands excellent communication and customer service skills, ability to multi-task and stay organized in a fast-paced environment, and a strong attention to detail, ensuring each guest interaction is positive and memorable.