Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Benefits
competitive hourly wage
Opportunity to work in a prestigious hotel
dynamic and supportive team environment
Employee discounts on hotel services
Training and development opportunities
health insurance options
Paid Time Off
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company known for its innovation and expertise in the industry. With a portfolio valued at over 20 billion dollars, Highgate is a dominant player in major U.S. gateway markets, including New York, Boston, Miami, San Francisco, and Honolulu. Additionally, the company is expanding rapidly in key international regions such as Europe, Latin America, and the Caribbean. Highgate manages a vast collection of properties that generate more than 5 billion dollars in cumulative revenues annually. Their comprehensive approach covers every stage of the hospitality property lifecycle, from initial planning and... Show More
Job Requirements
- High School diploma or equivalent
- valid driver’s license for the applicable state
- at least two years driving experience preferred
- ability to stand during entire shift
- ability to exert up to 100 pounds of force occasionally and/or 50 pounds of force frequently while lifting or moving objects
- clean driver’s abstract with zero points
- ability to drive standard and automatic vehicles
- effective verbal and written communication skills
- ability to maintain confidentiality
- perform other duties as requested by management
Job Qualifications
- High School diploma or equivalent
- experience in a hotel or a related field preferred
- valid driver’s license for the applicable state
- at least two years driving experience preferred
- ability to effectively communicate verbally and in writing
- ability to maintain confidentiality of information
Job Duties
- Properly stand at attention at the hotel entrance
- open doors greeting guest with smile and friendly comment as they enter and exit the hotel
- greet arriving vehicles, opening doors for the guest and greeting them in a proper manner
- assist guests with luggage to the curbside and direct them to front desk or other areas as required
- valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure
- assist guest with directions and information of property as required
- assist departing guest with transportation as requested
- retrieve valet vehicles in an efficient manner
- follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required
- assist Door Attendant in monitoring traffic in the porte cochere
- ensure that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area
- perform duties as required in the related positions of the department and Door Attendant
- familiar with all procedures of these positions
- diplomatically handle or refer guest request and complaints
- ensure any safety or security related procedures are implemented and any possible situation is immediately reported
Job Location
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