Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
401(k) Plan
Job Description
Ascension Seton Medical Center Austin is a leading healthcare institution located in Austin, Texas. Part of the Ascension network, which is among the largest nonprofit health systems in the United States, the medical center offers comprehensive health services with a commitment to exceptional patient care and community well-being. Known for its patient-centric approach, the facility integrates advanced medical technology with compassionate service to ensure that every individual receives optimal treatment and support throughout their healthcare journey. The medical center operates within a framework that prioritizes safety, professionalism, and efficiency in all aspects of its operations, including the supporting roles that contribute to the overall patient and visitor experience.
The Valet Attendant position at Ascension Seton Medical Center Austin is an exciting opportunity for individuals passionate about customer service and vehicular operations within a healthcare setting. This role is full time, offering an hourly wage of $17, and requires flexibility with shifts primarily scheduled Monday through Friday. Working as a Valet Attendant means being an essential part of the hospital's operations team, providing safe and efficient vehicle parking and retrieval services. The role involves direct interaction with patients, visitors, and staff, making a valuable first impression as the welcoming face of the medical center's parking services.
This position emphasizes superior customer service skills, careful vehicle handling, and adherence to safety protocols. Valet Attendants are expected to coordinate the entire valet process, from greeting guests to parking vehicles and returning them safely, all while managing tickets and processing payments accurately. The job demands both physical endurance and strong interpersonal skills, as it involves walking or running for extended periods and engaging courteously with a diverse range of individuals. Valets must be vigilant in inspecting vehicles for any pre-existing damage and maintaining detailed records to protect both the customers and the company.
Safety is paramount in this role, with duties including directing traffic within the parking areas, monitoring vehicle movements, and ensuring compliance with all local laws and company policies. The Valet Attendant works hand-in-hand with management and other team members to create a seamless parking experience that supports the medical center's operational goals and enhances visitor satisfaction. This position also requires handling occasional luggage assistance, demonstrating a commitment to convenience and exceptional service.
Candidates for this role should have a valid driver’s license with a clean driving record, be at least 18 years old, and authorized to work in the United States. Previous valet experience is preferred, and the ability to operate manual transmission vehicles is considered an asset. The ability to thrive in a fast-paced, customer-focused environment while maintaining professionalism under pressure is essential. This role offers a chance to join a supportive team dedicated to excellence in healthcare hospitality and operational efficiency, backed by a comprehensive benefits package.
The Valet Attendant position at Ascension Seton Medical Center Austin is an exciting opportunity for individuals passionate about customer service and vehicular operations within a healthcare setting. This role is full time, offering an hourly wage of $17, and requires flexibility with shifts primarily scheduled Monday through Friday. Working as a Valet Attendant means being an essential part of the hospital's operations team, providing safe and efficient vehicle parking and retrieval services. The role involves direct interaction with patients, visitors, and staff, making a valuable first impression as the welcoming face of the medical center's parking services.
This position emphasizes superior customer service skills, careful vehicle handling, and adherence to safety protocols. Valet Attendants are expected to coordinate the entire valet process, from greeting guests to parking vehicles and returning them safely, all while managing tickets and processing payments accurately. The job demands both physical endurance and strong interpersonal skills, as it involves walking or running for extended periods and engaging courteously with a diverse range of individuals. Valets must be vigilant in inspecting vehicles for any pre-existing damage and maintaining detailed records to protect both the customers and the company.
Safety is paramount in this role, with duties including directing traffic within the parking areas, monitoring vehicle movements, and ensuring compliance with all local laws and company policies. The Valet Attendant works hand-in-hand with management and other team members to create a seamless parking experience that supports the medical center's operational goals and enhances visitor satisfaction. This position also requires handling occasional luggage assistance, demonstrating a commitment to convenience and exceptional service.
Candidates for this role should have a valid driver’s license with a clean driving record, be at least 18 years old, and authorized to work in the United States. Previous valet experience is preferred, and the ability to operate manual transmission vehicles is considered an asset. The ability to thrive in a fast-paced, customer-focused environment while maintaining professionalism under pressure is essential. This role offers a chance to join a supportive team dedicated to excellence in healthcare hospitality and operational efficiency, backed by a comprehensive benefits package.
Job Requirements
- Must be at least 18 years of age
- Valid driver’s license with good driving records
- Must successfully pass a background check in accordance with company policy and applicable laws
- Must be authorized to work in the United States and able to provide documentation verifying eligibility as required by the Department of Homeland Security
- Ability to operate guest vehicles requiring normal coordination including eye-hand hand-foot
- Ability to move from valet stand to customer cars by walking or running for extended periods of time sometimes for entire duration of shift
- Occasionally lift and carry customer luggage or personal items up to 50 lbs
Job Qualifications
- Excellent customer service and communication skills
- Ability to communicate with guests
- Ability to learn quickly and use sound decision making to thrive in fast-paced environments
- Ability to operate guest vehicles requiring normal coordination including eye-hand hand-foot
- Ability to move from valet stand to customer cars by walking or running for extended period of time sometimes for entire duration of shift
- Previous valet experience preferred
- Ability to operate manual transmission vehicles
Job Duties
- Coordinate the full valet service process from arrival to departure including greeting guests retrieving keys issuing tickets and entering customer information via electronic devices
- Park and retrieve guest vehicles safely and efficiently ensuring proper vehicle placement and accurate tracking of vehicle location
- Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems
- Deliver exceptional customer service by building rapport responding promptly to inquiries and providing directions or assistance as needed
- Act as a professional brand ambassador by courteously interacting with guests opening vehicle doors and assisting with unloading and loading personal items
- Maintain vehicle safety and security by directing traffic positioning barricades monitoring ramp or drive areas and arranging towing services when required
- Request collect and accurately process applicable valet fees assist with reconciling end-of-shift revenue and ticket distribution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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