Valet & Patron Attendant - Support Services - Days

Advocate Health is a leading nonprofit, integrated health system in the United States, established through the merger of Advocate Aurora Health and Atrium Health. The organization operates under various names including Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Advocate Health is recognized nationally for its excellence in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients and engages in extensive clinical trials and research studies. The academic core of the enterprise is supported by Wake Forest University School of Medicine. The health system is especially renowned for its expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. Advocate Health employs approximately 155,000 teammates across 69 hospitals and over 1,000 care locations, making it one of the largest healthcare employers in the nation. The system also boasts one of the largest graduate medical education programs in the country, with over 2,000 residents and fellows engaged in more than 200 specialized programs. Emphasizing a commitment to community service and healthcare equity, Advocate Health invests over $6 billion annually in community benefits, reinforcing its mission to provide high-quality, equitable care to all individuals it serves.

The Parking Attendant position at Advocate Health is a full-time role within the 11601 Non Enterprise Corporate - Parking Department, offering a schedule from Monday to Friday, 9:30 am to 6 pm, with a competitive hourly pay range between $18.85 and $28.30. This role is benefits eligible, providing a comprehensive Total Rewards package to support employee health, well-being, and professional development.

The primary responsibilities of the Parking Attendant include providing exceptional hospitality service to patients and guests by greeting them with a helpful and caring demeanor and ensuring a safe, clear environment for both pedestrian and vehicular traffic. The role involves parking and retrieving vehicles promptly yet safely and assisting guests with directions, helping them in and out of vehicles, and offering wheelchairs as needed. Essential functions also include collecting payments securely, completing all required documentation accurately, and adhering to Medical Center standards to promote a cooperative work environment through effective communication, interpersonal skills, and teamwork. The job further requires the ability to drive a golf cart and the flexibility to perform other duties as assigned by management.

Candidates must possess a high school diploma or GED equivalent, a valid state driver’s license with no restrictions, and a clean driving record for the past five years. The ability to drive a manual transmission vehicle is also essential; bilingual Spanish skills at Level I Qualified Spanish Bilingual Staff (QBS) are preferred. Strong communication skills, excellent telephone etiquette, and the ability to work in a fast-paced, sometimes unpredictable environment are key competencies for this role. Candidates should also be capable of standing or walking for extended periods and have basic math skills for processing payments.

Advocate Health emphasizes a safe working environment but candidates should be aware the role exposes them to blood-borne disease risks, vehicle fumes, and outdoor elements such as extreme heat, cold, rain, and smog. Physical demands include standing, walking, bending, reaching, and some lifting, with a maximum of 50 lbs. required. Overall, this role offers a rewarding opportunity to contribute to an esteemed healthcare organization by enhancing guest experiences and supporting crucial operational functions.