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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $21.30
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
Employee Discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels stands as the 8th largest hotel company in the United States and continues its rapid expansion. This distinguished company operates a diverse portfolio of full-service and focused hotels situated in major cities across the country and internationally, combining owned, managed, and franchised properties. With over 1000 properties in eight countries, Sonesta is recognized for fostering remarkable hospitality experiences that highlight the human side of guest services. Their mission is built on creating authentic connections with guests through passionate, loyal service and quality accommodations that provide exceptional value. At Sonesta, the culture is defined by the principle "Together... Show More
Job Requirements
- High school diploma or equivalent
- Valid US driver license
- Safe driving history
- Ability to stand for long periods
- Ability to lift items up to 100 pounds
- Proficient communication skills
- Basic math skills
- Ability to use computer systems
- Availability for morning and evening shifts
- Ability to work nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Valid US driver license and driving history that shows history of safe conduct
- Must speak fluent English
- Other languages preferred
- Frequently standing up for extended periods
- Carrying or lifting items weighing up to 100 pounds
- Handling objects, products and computer equipment
- Use a keyboard to operate various property management and reservations systems
- Communication skills are utilized a significant amount of time when interacting with guests and employees
- Reading and writing abilities are utilized often
- Basic math and simple accounting skills are used frequently
- Problem solving, reasoning, motivating and training abilities are often used
- May be required to work nights, weekends, and/or holidays
Job Duties
- Welcome and acknowledge all arriving guests in a courteous and professional manner
- Transport luggage to and from guest rooms
- Safely drive, park, retrieve and move a variety of motor vehicles
- Secure, tag and store luggage at guest's request
- Direct guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping
- Respond appropriately to guest complaints and inform supervisor of major problems, complaints, disturbances or dissatisfied guests
- Promote hotel facilities, outlets, and services to guests and provide information to guests regarding local attractions and activities
- Treat requests with professionalism, tact, and a courteous manner
- Adhere to uniform and grooming standards
- Perform other duties as requested by management
Job Criteria
Experience
No experience required
Job Location
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