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Parking Management Services logo

Valet Account Manager - Madison WI

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Up to $63,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Military Friendly employer

Job Description

Parking Management Company (PMC) is a national leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC offers a broad range of parking solutions including valet and self-parking management, shuttle services, event parking coordination, and porter/bell services. Their expertise spans multiple industries such as hotels, resorts, healthcare facilities, and event venues. With a strong commitment to excellence and a guest-first approach, PMC acts as an extension of the hospitality experience, providing seamless and high-touch customer service to both partners and guests. By focusing on delivering superior service quality, PMC ensures that every touchpoint reflects professionalism, efficiency, and dedication to customer... Show More

Job Requirements

  • High school diploma or GED
  • Minimum of three years supervisory experience in parking hospitality or related field
  • Valid driver’s license with no more than three moving violations within three years
  • Reliable transportation
  • Ability to pass background check
  • Ability to perform essential duties satisfactorily
  • Flexibility to work varied hours including financial close periods and occasional travel
  • Ability to use personal cell phone for work-related communication

Job Qualifications

  • High school diploma or GED
  • At least three years of supervisory experience in parking hospitality or a similar customer service field
  • Valid driver’s license and clean motor vehicle record
  • Ability to pass and maintain a clean background check
  • Strong communication and interpersonal skills
  • Experience in client relationship management and operational oversight
  • Ability to analyze financial data and improve operational efficiencies

Job Duties

  • Serve as the primary contact for each property ensuring contractual obligations are met
  • Manage scheduling staffing and quality assurance to ensure smooth daily operations
  • Conduct regular site visits to identify and resolve issues and maintain equipment
  • Monitor site-level revenue payroll and expenses working with the Regional Director on cost control
  • Recruit train and coach hourly associates set clear performance expectations and enforce company policies
  • Provide regular updates to management through reports on progress challenges and account needs
  • Actively involve staff in planning decision-making and process improvement while maintaining team performance

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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