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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid training
Tuition Assistance
Bonus opportunities
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC specializes in providing premium valet and self-parking management, shuttle services, event parking, as well as porter and bell services across diverse industries such as hotels, resorts, healthcare facilities, and event venues. With a core commitment to excellence and a guest-first mindset, PMC acts as an essential extension of the hospitality experience, consistently delivering seamless and high-touch service that meets the unique needs of both partners and guests. By offering expert parking management solutions, PMC ensures that transportation and parking logistics enhance overall... Show More
Job Requirements
- High school diploma or GED
- Minimum three years supervisory experience in parking hospitality or customer service
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations within three years
- Ability to pass and maintain a clean background check
- Ability to work flexible hours including during financial close periods
- Willingness to occasionally travel for audits financial reviews or corporate meetings
- Capacity to work indoors and outdoors in variable weather conditions
- Ability to stand and sit for extended periods
- Use personal cell phone for work-related communication with reimbursement following company policy
Job Qualifications
- High school diploma or GED
- At least three years of supervisory experience in parking hospitality or similar customer service field
- Valid driver’s license with acceptable motor vehicle record
- Ability to pass and maintain a clean background check
- Strong client management and communication skills
- Proven leadership and team development experience
- Competency in analyzing revenue payroll and operational data
- Excellent problem-solving and decision-making skills
- Ability to provide hands-on coaching and training
- Knowledge of payroll management and labor cost control
- Effective communication and reporting abilities
Job Duties
- Serve as the primary contact for property clients ensuring contractual obligations are met and building trust with stakeholders
- Manage scheduling staffing and quality assurance for smooth daily operations
- Conduct regular site visits to maintain equipment improve processes and uphold customer service standards
- Monitor site-level revenue payroll and expenses to keep operations financially on track and within budget
- Recruit train and coach hourly associates fostering a positive and professional work environment
- Provide regular updates to management and coordinate promptly during emergencies or urgent situations
- Actively involve staff in planning decision-making and process improvement while taking responsibility for team performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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