Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Up to $3,200.00
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Work Schedule

Flexible
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Benefits

Quarterly bonus
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)

Job Description

Drury Plaza Hotel, located at 828 Paseo de Peralta in Santa Fe, New Mexico, is a distinguished part of the Drury Hotels family, a company known for its outstanding hospitality and commitment to employee satisfaction. Drury Hotels is dedicated to creating a work environment where employees feel valued and appreciated, not just as workers, but as essential members of the team. The company prides itself on providing a place where employees truly belong, ensuring both personal and professional growth. With a strong focus on work-life balance, health and well-being, and career development, Drury Hotels offers a supportive atmosphere that fosters success and fulfillment for its employees. Recognized as one of Newsweek's America's Greatest Workplaces in 2025, Drury Hotels continues to uphold its reputation for excellence in both guest services and team member experience.

This role is for a Valet Attendant at the Drury Plaza Hotel Santa Fe. The Valet Attendant plays a crucial role in delivering exceptional service, providing the first and last impression for guests as they arrive and depart. Under general supervision, the Valet Attendant is responsible for safely and efficiently parking guest vehicles while adhering to company policies and procedures. The position involves not only moving and parking vehicles but also assisting guests with luggage, providing information about hotel facilities, events, and local attractions to enhance the guest experience. Valet Attendants contribute significantly to guest satisfaction by offering courteous, friendly, and efficient service with a positive attitude. The job requires a strong ability to communicate clearly in English, both verbally and in writing, and the competence to operate vehicles with automatic and standard transmissions safely. This role supports a positive work environment for a diverse team and guest population, embodying Drury Hotels' core values of respect, service, and teamwork. The company emphasizes a healthy team culture and provides numerous incentives including quarterly bonuses, flexible scheduling, paid time off, comprehensive medical benefits, and internal career advancement opportunities. This is an excellent opportunity for individuals seeking an immediate start in the hospitality industry, with room for growth and professional development within a reputable and award-winning hotel brand.

Job Requirements

  • High school diploma or equivalent
  • Valid driver's license with clean driving record
  • Ability to take written and verbal directions in English
  • Ability to operate vehicles with automatic and standard transmissions
  • Friendly and professional communication skills
  • Availability for flexible scheduling
  • Ability to work under general supervision

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in valet or parking services is an advantage
  • Ability to communicate clearly and effectively in English
  • Valid driver's license with a good driving record
  • Friendly and courteous demeanor
  • Strong customer service skills
  • Ability to operate vehicles with automatic and standard transmissions

Job Duties

  • Provide valet services to safely and efficiently relocate guest automobiles to designated parking locations
  • Welcome and create the first and last impression for guests upon arrival and departure
  • Assist guests with loading and unloading luggage
  • Provide information about the hotel's facilities, events, and local attractions
  • Respond promptly and efficiently to guest inquiries, requests, and complaints with a positive service attitude
  • Maintain a positive work environment for the team and guests
  • Follow all company policies and procedures related to valet services

Job Criteria

Experience

Entry Level (1-2 years)


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