Valet

Driveway.com is a modern automotive dealership company focused on revolutionizing the vehicle buying and selling experience through digital innovation and superior customer service. Operating as part of Lithia Motors, one of the largest and most respected automotive retailers in the United States, Driveway.com provides customers with a convenient online platform to purchase and acquire vehicles without the traditional dealership hassles. With its headquarters and operations in Troy, MI, Driveway.com is committed to offering seamless, efficient, and customer-focused vehicle acquisition services that combine the ease of online transactions with expert assistance from knowledgeable professionals.

Driveway.com values flexibility and customer satisfaction, leveraging technology to streamline the vehicle buying process while maintaining an excellent degree of personalized service. The company offers comprehensive training for all employees, ensuring up-to-date knowledge of vehicle brands, features, and related systems to maintain high standards of professionalism and expertise.

The role of Driveway Valet at Driveway.com in Troy, MI, plays a pivotal part in delivering a premium customer experience by facilitating online vehicle acquisition sales and managing the necessary logistics and communications involved in vehicle pick-up and inspection. This hourly position offers a competitive pay range starting at $19.25 to $21.00 per hour, with flexibility in scheduling across five days a week including weekends, making it suitable for candidates seeking a dynamic and customer-facing role within a fast-growing online automotive marketplace.

As a Driveway Valet, responsibilities encompass not only handling vehicle acquisition sales through an online portal but also actively engaging with customers by managing appointments, educating them about the purchase process, conducting thorough vehicle inspections, and ensuring that all paperwork and transactions are seamlessly completed. The role demands exceptional communication skills, strong organizational abilities, and a commitment to delivering an excellent customer experience. Successful candidates will participate in intensive training programs designed to equip them with in-depth knowledge of vehicle products and tools needed to use online valuation systems accurately and to address any concerns that customers might have.

This position also requires obtaining and maintaining a notary commission, which is essential for validating documents during the acquisition process. The Driveway Valet serves as a critical point of contact between customers and the company’s leadership, ensuring transparency, efficiency, and responsiveness throughout the vehicle acquisition journey.

Driveway.com fosters a supportive and inclusive work culture that upholds equal employment opportunities while emphasizing the importance of integrity, professionalism, and teamwork. Employees benefit from a comprehensive compensation and benefits package, including medical, dental, and vision insurance, paid holidays and time off, disability coverage, life insurance, retirement plans, and ongoing learning and development opportunities. The Driveway Valet role is ideal for individuals passionate about the automotive industry who seek a rewarding career that combines customer service, technology, and vehicle expertise in a vibrant and growing company.