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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $19.25 - $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
short-term disability
long-term disability
Life insurance
401(k) retirement plan
Employee stock purchase plan
Learning and Development Programs
vehicle purchase discounts
wellness programs
Job Description
Driveway.com is a modern automotive dealership company focused on revolutionizing the vehicle buying and selling experience through digital innovation and superior customer service. Operating as part of Lithia Motors, one of the largest and most respected automotive retailers in the United States, Driveway.com provides customers with a convenient online platform to purchase and acquire vehicles without the traditional dealership hassles. With its headquarters and operations in Troy, MI, Driveway.com is committed to offering seamless, efficient, and customer-focused vehicle acquisition services that combine the ease of online transactions with expert assistance from knowledgeable professionals.
Driveway.com values flexibility and customer satisfactio... Show More
Driveway.com values flexibility and customer satisfactio... Show More
Job Requirements
- High school graduate or equivalent
- 18 years or older
- Valid driver's license with a clean driving record
- Strong attention to detail and organizational skills
- Excellent verbal and written communication skills
- Ability to prioritize in a fast-paced environment
- Active listening and interpersonal skills
- Critical thinking and problem-solving abilities
- Time management skills
- Knowledge of vehicle products and features
- Comfort with multiple systems and technologies
- Drug free workplace compliance
Job Qualifications
- Valid driver's license with a clean driving record
- Strong attention to detail and organizational skills
- Excellent verbal and written communication skills
- Demonstrated sense of urgency with the ability to prioritize in a fast-paced environment
- Active listener with strong interpersonal skills
- Critical thinker with effective problem-solving abilities
- Proven time management skills and ability to meet deadlines
- Solid knowledge of vehicle products and features
- Comfortable navigating multiple systems, tools, and technologies
Job Duties
- Facilitate online vehicle acquisition sales via an online portal
- Maintain customer appointment calendar
- Educate customers on process
- Maintain marketplace reports
- Provide an excellent customer experience while completing thorough vehicle inspections
- Execute vehicle acquisition paperwork
- Maintain excellent communication with team and store leadership
- Use online valuation tools to purchase or valuate customer vehicle
- Troubleshoot any customer needs or concerns
- Navigate customer through vehicle acquisition process
- Complete required paperwork with customer
- Acquire and maintain a notary commission
- Go under intensive training to ensure up to date knowledge of all brands products and features
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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