Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
The hotel and casino industry demands exceptional service and operational excellence, and our establishment is committed to providing an outstanding guest experience. We take pride in offering premium hospitality and entertainment services, creating an unforgettable environment for each visitor. As a reputable casino hotel, our institution serves thousands of guests, emphasizing not only their enjoyment but also their safety and comfort. We ensure that all departments work cohesively to deliver top-tier service, including our valet team, which plays a crucial role in guest hospitality by providing safe and reliable vehicle handling and transportation services.
We are currently seeking a dedicated and professional Valet Attendant to join our dynamic team. This position is essential to our commitment to guest satisfaction and operational safety. The Valet Attendant will be responsible for greeting guests in a friendly and courteous manner, ensuring the safety and proper handling of all guests’ vehicles, assisting guests with luggage, and facilitating local transportation services. This role requires someone who embodies our core values, mission, and vision, practicing superior guest service and maintaining a professional appearance and attitude at all times.
The Valet Attendant will also be entrusted with responsibilities such as managing keys securely, logging vehicle information accurately using a computerized valet parking system, and supporting smooth traffic flow around the property. Additional duties include assisting guests who may require wheelchair transportation, providing timely and accurate documentation of departmental activities, and maintaining cleanliness and organization in all work areas. The role demands strong communication skills, excellent driving ability with a clean record, and the capability to work flexible hours including nights, weekends, and holidays.
This full-time position offers the opportunity to work in a prestigious hotel and casino environment where safety, efficiency, and guest satisfaction are paramount. Candidates must possess a valid driver’s license, pass driving background checks, and acquire a state or tribal gaming license as required by regulatory compliance. Individuals with prior experience in hotel or casino valet services are preferred, but those with strong customer service skills and a commitment to safety are encouraged to apply.
Joining our team means becoming part of a company that values professionalism, teamwork, and dedication to guest service. We provide ongoing training to ensure our employees can perform their duties effectively while fostering a safe and welcoming atmosphere. This role is ideal for candidates who enjoy working in a fast-paced environment and are comfortable multitasking under varying conditions, including adverse weather and high noise levels. The ideal valet attendant will be proactive, detail-oriented, and an excellent communicator, ready to contribute positively to our guests' overall experience.
We are currently seeking a dedicated and professional Valet Attendant to join our dynamic team. This position is essential to our commitment to guest satisfaction and operational safety. The Valet Attendant will be responsible for greeting guests in a friendly and courteous manner, ensuring the safety and proper handling of all guests’ vehicles, assisting guests with luggage, and facilitating local transportation services. This role requires someone who embodies our core values, mission, and vision, practicing superior guest service and maintaining a professional appearance and attitude at all times.
The Valet Attendant will also be entrusted with responsibilities such as managing keys securely, logging vehicle information accurately using a computerized valet parking system, and supporting smooth traffic flow around the property. Additional duties include assisting guests who may require wheelchair transportation, providing timely and accurate documentation of departmental activities, and maintaining cleanliness and organization in all work areas. The role demands strong communication skills, excellent driving ability with a clean record, and the capability to work flexible hours including nights, weekends, and holidays.
This full-time position offers the opportunity to work in a prestigious hotel and casino environment where safety, efficiency, and guest satisfaction are paramount. Candidates must possess a valid driver’s license, pass driving background checks, and acquire a state or tribal gaming license as required by regulatory compliance. Individuals with prior experience in hotel or casino valet services are preferred, but those with strong customer service skills and a commitment to safety are encouraged to apply.
Joining our team means becoming part of a company that values professionalism, teamwork, and dedication to guest service. We provide ongoing training to ensure our employees can perform their duties effectively while fostering a safe and welcoming atmosphere. This role is ideal for candidates who enjoy working in a fast-paced environment and are comfortable multitasking under varying conditions, including adverse weather and high noise levels. The ideal valet attendant will be proactive, detail-oriented, and an excellent communicator, ready to contribute positively to our guests' overall experience.
Job Requirements
- Valid vehicle operator's license
- Provide recent driving abstract from DMV
- Meet STRC driver’s insurance requirements
- Excellent communication skills in English
- Maintain high personal grooming standards
- Ability to drive in adverse weather conditions
- Clearly understand and provide verbal and written instructions
- Ability to secure and maintain state or tribal gaming license
- Schedule flexibility to work all shifts
- Ability to tolerate noise, smoke, and temperature variations
- Maintain regular attendance as required
- Excellent listening skills for guest interaction
Job Qualifications
- High school diploma or GED
- Previous hotel or casino valet experience preferred
- Excellent driving record meeting insurance requirements
- Strong guest service and problem-solving skills
- Ability to operate vehicles with manual and automatic transmissions
- Excellent communication skills both written and verbal
- Ability to multitask effectively in a fast-paced environment
- Strong interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
Job Duties
- Ensure proper handling and safety of guests' vehicles
- Manage the secure handling of keys and accurate logging of guest vehicle information
- Assist guests with luggage loading and unloading
- Provide local transportation services including arranging alternative transport like ride shares
- Greet guests warmly and provide information about property, events, and promotions
- Monitor and control traffic flow efficiently
- Document department activities including claim checks, vehicle damage reports, and billing
- Maintain cleanliness and orderliness of valet and curbside areas
- Assist guests requiring wheelchair transportation
- Assist with valet dispatch duties in a timely manner
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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