Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Brand Enhance Hospitality is one of the leading hospitality management companies specializing in offering comprehensive and tailored solutions across a variety of brands. With over 20 years of extensive experience in both the parking and hospitality industry, the company has built a stellar reputation for managing a range of properties, from small, niche independently owned locations to luxurious sites owned by globally recognized brands. Known for their exceptional guest services and commitment to excellence, Brand Enhance Hospitality continuously strives to create outstanding guest experiences through thoughtful management and dedicated support services.
The company’s expertise lies in delivering seamless hospitality and parking services that not only meet but exceed the high standards expected in the industry. Their team focuses on ensuring that every guest interaction reflects professionalism and attentiveness, contributing to a welcoming and memorable stay. Brand Enhance Hospitality takes pride in its ability to operate various hotels and venues, adapting to the unique needs of each property while maintaining consistent quality.
The role of valet associate at Brand Enhance Hospitality is a critical component in maintaining the company’s promise of excellence in guest experiences. This position involves welcoming guests with courteous and professional service from the very moment they enter the drive area. The valet associate is responsible for providing assistance with vehicle parking, managing keys securely, and ensuring the safe handling of guests’ belongings, including rental items such as bikes and surfboards. The role demands a high level of attentiveness to detail, as the valet must perform accurate vehicle inspections and damage checks to protect both the guest’s property and the company’s integrity.
In addition to vehicle management, valet associates may be required to operate shuttle vehicles in accordance with site-specific requirements, further supporting the overall guest transportation experience. Maintaining a clean and organized work environment is another essential duty, highlighting the importance Brand Enhance Hospitality places on professionalism and orderliness.
This opportunity is ideal for individuals who take pride in providing superior customer service, enjoy working in dynamic and sometimes challenging environments, and want to be part of a top-tier hospitality management company. The company values employees who demonstrate strong communication skills, organizational ability, and the flexibility to multitask effectively. Being physically active is also important in this role, as it involves working outdoors in varying weather conditions and managing physical tasks such as lifting and moving heavy items.
Working at Brand Enhance Hospitality offers a unique blend of customer interaction, hands-on responsibilities, and the chance to contribute meaningfully to memorable guest experiences. Employees benefit from being part of a well-established company that supports professional growth and fosters a positive work atmosphere. This role provides valuable experience within the hospitality industry and an opportunity to build skills that can advance a career within hospitality management or related fields.
The company’s expertise lies in delivering seamless hospitality and parking services that not only meet but exceed the high standards expected in the industry. Their team focuses on ensuring that every guest interaction reflects professionalism and attentiveness, contributing to a welcoming and memorable stay. Brand Enhance Hospitality takes pride in its ability to operate various hotels and venues, adapting to the unique needs of each property while maintaining consistent quality.
The role of valet associate at Brand Enhance Hospitality is a critical component in maintaining the company’s promise of excellence in guest experiences. This position involves welcoming guests with courteous and professional service from the very moment they enter the drive area. The valet associate is responsible for providing assistance with vehicle parking, managing keys securely, and ensuring the safe handling of guests’ belongings, including rental items such as bikes and surfboards. The role demands a high level of attentiveness to detail, as the valet must perform accurate vehicle inspections and damage checks to protect both the guest’s property and the company’s integrity.
In addition to vehicle management, valet associates may be required to operate shuttle vehicles in accordance with site-specific requirements, further supporting the overall guest transportation experience. Maintaining a clean and organized work environment is another essential duty, highlighting the importance Brand Enhance Hospitality places on professionalism and orderliness.
This opportunity is ideal for individuals who take pride in providing superior customer service, enjoy working in dynamic and sometimes challenging environments, and want to be part of a top-tier hospitality management company. The company values employees who demonstrate strong communication skills, organizational ability, and the flexibility to multitask effectively. Being physically active is also important in this role, as it involves working outdoors in varying weather conditions and managing physical tasks such as lifting and moving heavy items.
Working at Brand Enhance Hospitality offers a unique blend of customer interaction, hands-on responsibilities, and the chance to contribute meaningfully to memorable guest experiences. Employees benefit from being part of a well-established company that supports professional growth and fosters a positive work atmosphere. This role provides valuable experience within the hospitality industry and an opportunity to build skills that can advance a career within hospitality management or related fields.
Job Requirements
- Valid driver's license with no marks on record
- Ability to drive both automatic and manual vehicles
- Superior professionalism, organization, and communication skills
- Exceptional ability to manage multiple tasks and priorities simultaneously
- 1+ year of customer service experience preferred
- 18 years of age or older
- Willingness to work in the elements like heat, wind, rain
- Ability to lift, push and pull at least 30 pounds
- Ability to stand, walk and run for extended periods
- Ability to bend, stoop, squat, and lift frequently throughout a shift
Job Qualifications
- Valid driver's license with no marks on record
- Ability to drive both automatic and manual vehicles
- Superior professionalism, organization, and communication skills
- Exceptional ability to manage multiple tasks and priorities simultaneously
- 1+ year of customer service experience preferred
- 18 years of age or older
Job Duties
- Greet all hotel guests and visitors as they enter the drive, opening car and lobby doors
- Assist all guests and visitors with property directions and unloading/reloading any luggage
- Complete the valet ticket including a comprehensive vehicle damage check
- Safely park and move vehicles in a timely and efficient manner
- Ensure keys are properly tagged and secured in the key room or podium
- Manage hotel rental items (bikes, surfboards, etc.), ensuring all rented items have a corresponding waiver
- Drive shuttle vehicle based on site requirements
- Maintain a clean work environment (sweeping the drive, cleaning the key room/podium area)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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