Vacuum Concierge - Port St. Lucie

Tommy's Express Car Wash is a nationally recognized franchise known for delivering outstanding car wash and car care services. Leveraging industry-leading technology and decades of expertise, Tommy's Express has crafted a cutting-edge car wash experience that stands out in the market. Their fully automatic car washes feature innovative elements such as an easy-loading dual belt conveyor, spacious wash bays for ample natural lighting, advanced presoak and sealer services, and complimentary high-power self-serve vacuum stations. With a nationwide presence, Tommy's Express has built a reputation for quality service, efficiency, and customer satisfaction, operating with a strong emphasis on both technological advancement and a welcoming environment.

The Vacuum Concierge position at Tommy's Express Car Wash is an integral role designed to enhance the customer experience by providing proactive, friendly, and personalized service primarily in the vacuum area. This role requires an individual who is confident with using technology, enjoys fast-paced work environments, and thrives on creating meaningful interactions with guests. The Vacuum Concierge acts as the face of the brand in this specific area, greeting customers warmly, educating them on wash options, and encouraging sales of monthly wash packages and service upgrades. Additionally, this role supports fleet sales and business development activities during less busy times, helping to generate leads and build relationships.

The position offers either part-time or full-time work schedules, typically ranging from 16-24 hours per week for part-time roles, and 30-40 hours per week for full-time team members. Weekend availability is essential to support operating hours from 7:00 am to 9:00 pm daily. Although the role does not involve supervisory duties, it provides significant opportunities for internal growth, especially for motivated and high-performing individuals.

Tommy’s Express emphasizes a team-oriented culture that fosters morale and encourages a 'WE OWN IT' mindset, where employees take full ownership of guest relationships, sales results, and overall location success. The working environment is professional and retail-based, with tasks performed both indoors and outdoors around the car wash facility. Physical demands include being able to work in fast-paced conditions, move equipment weighing up to 30 pounds, and perform various physical activities such as walking, bending, twisting, and climbing steps. An upbeat, professional attitude combined with excellent communication skills and technological proficiency is critical for success.

The company offers a competitive base pay combined with an annual bonus, full insurance benefits including health, dental, vision, life, disability coverage, and employee assistance programs. Financial benefits include a 401k match and complimentary financial planning services, along with dependent care flexible spending accounts and on-site daycare options. Paid time off, paid holidays, tuition assistance, and a robust learning and development program provide further incentives. This role is perfect for individuals looking for a dynamic, energetic, family-oriented work culture, with valuable chances for continued education and career progression in a nationwide franchise.