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Vacation Sales Concierge/ In House Marketing Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Uncapped Earning Potential
Medical insurance
Dental Insurance
Vision Insurance
401k
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities

Job Description

Marriott Vacations Worldwide is a global leader in the vacation ownership industry, renowned for creating exceptional vacation experiences for travelers across the globe. As part of the Marriott International family, Marriott Vacations Worldwide offers a broad portfolio of vacation ownership resorts that deliver memorable experiences in sought-after destinations. The company prides itself on fostering a supportive and friendly work environment where employees are empowered to make meaningful moments for owners and guests alike. With a commitment to quality, innovation, and hospitality excellence, Marriott Vacations Worldwide continuously strives to exceed guest expectations and provide a fulfilling workplace for its team members.

The role of Coordinator Marketing In House at Marriott Vacations Worldwide is integral to maintaining the company’s reputation for outstanding customer service and delivering unforgettable vacation experiences. This position is designed for individuals who enjoy engaging with guests and owners, orchestrating events, and coordinating sales presentations that highlight the company’s diverse offerings. As a Coordinator Marketing In House, you will play a pivotal role in facilitating communications and events that enhance guest loyalty and satisfaction. The role requires a blend of sales acumen, marketing coordination skills, and a passion for hospitality.

In this position, you will be responsible for scheduling and managing sales presentations while ensuring that potential clients meet eligibility requirements and are receptive to learning about the products and services offered. Your ability to use persuasive communication techniques will be key to maximizing revenue opportunities and fostering long-term guest relationships. The job also involves welcoming guests, anticipating their needs, and representing Marriott Vacations Worldwide’s commitment to excellence through professional and courteous interactions.

This full-time role offers an appealing compensation package that includes uncapped earning potential through wages, monthly incentives, annual bonuses, and contests. Additionally, employees benefit from comprehensive medical, dental, and vision insurance, 401K retirement plans, travel discounts, credit union membership, tuition reimbursement, professional counseling and family support, as well as growth and development opportunities. The company also embraces diversity and inclusion, supporting a workplace culture where all employees feel valued and respected.

Marriott Vacations Worldwide is looking for motivated individuals with experience in sales or customer service and a genuine enthusiasm for interacting with guests. Availability to work flexible schedules, including holidays and weekends, is necessary. Preferred candidates may have concierge or sales experience and must comply with background and drug screening requirements as per state and local regulations. This role may also demand physical capabilities like standing, sitting, walking for extended periods, and some bending or twisting. With a strong emphasis on teamwork, professionalism, and adherence to company policies, the Coordinator Marketing In House position is a fantastic opportunity for those seeking a dynamic and rewarding career in the hospitality and vacation ownership industry.

Job Requirements

  • High school diploma or equivalent
  • Successful sales or customer service experience
  • Availability to work various shifts, holidays, and weekends
  • Willingness to undergo background and drug screening as required by state and local laws
  • Physical ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping
  • Ability to stand, sit, or walk for extended periods
  • Excellent interpersonal skills
  • Professional and courteous demeanor

Job Qualifications

  • Sales or customer service experience
  • Ability to interact with guests in person or by phone
  • Concierge or sales experience preferred
  • Highly motivated and goal-oriented
  • Strong communication and interpersonal skills
  • Ability to work various shifts, including holidays and weekends

Job Duties

  • Schedules sales presentations and manages customer expectations
  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals
  • Ensures that all owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services
  • Uses persuasive techniques that maximize revenue while maintaining existing guest loyalty
  • Welcomes and greets guests
  • anticipates and addresses their needs
  • Interacts with colleagues and guests professionally and promptly
  • Contributes to team goals
  • Always follows company policies and safety procedures

Job Criteria

Experience

Mid Level (3-7 years)


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