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Vacation Sales Concierge/ In House Marketing Coordinator

Job Overview

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Benefits

Uncapped Earning Potential
Medical insurance
Dental Insurance
Vision Insurance
401K opportunities
Travel Discounts
Credit union membership
Tuition Reimbursement
professional counseling and family support
growth and development opportunities

Job Description

Marriott Vacations Worldwide is a globally recognized company dedicated to creating memorable vacation experiences for travelers around the world. As a leading vacation ownership company, Marriott Vacations Worldwide operates in a supportive, friendly, and beautiful work environment where employees are encouraged to grow professionally and personally. The company's steadfast commitment to customer satisfaction enables owners and guests to enjoy unforgettable vacations filled with meaningful moments. Marriott Vacations Worldwide embraces diversity and inclusivity, fostering a culture that values unique perspectives and contributions from its workforce.

As a Coordinator Marketing In House at Marriott Vacations Worldwide, you will play a vital role in creating and facilitating memorable experiences and events for owners and guests. This role focuses on assisting with sales presentations, managing customer expectations, and ensuring the highest level of service to exceed budgeted sales and volume production goals. Your efforts will directly contribute toward making vacation dreams come true for guests, reinforcing brand loyalty, and driving revenue through persuasive communication and attentive guest service. This position offers competitive compensation with uncapped earning potential, including wages, monthly incentives, annual bonuses, and contests.

A typical day as a Coordinator Marketing In House includes scheduling sales presentations, verifying guest eligibility, and using effective persuasion to maximize revenue while maintaining guest loyalty. You will be responsible for welcoming guests warmly, anticipating their needs, and addressing any issues promptly. Collaboration with colleagues to achieve team goals is important, as is adherence to standard company policies and safety procedures. Marriott Vacations Worldwide places a strong emphasis on growth and development, offering opportunities for tuition reimbursement, professional counseling, family support, and more to support a fulfilled life.

In addition to the rewarding professional experience, the position comes with a comprehensive benefits package that includes medical, dental, vision insurance, 401(k) options, travel discounts, and credit union membership. Marriott Vacations Worldwide highly values work-life balance and provides resources to support employee wellness and development. This role requires flexibility in working various shifts, including holidays and weekends, making it essential to be highly motivated and enjoy interacting with guests either in person or over the phone.

Overall, becoming a Coordinator Marketing In House means joining a passionate team within a respected global company committed to delivering exceptional vacation experiences. You will have the opportunity to build meaningful relationships with guests and contribute to the success of Marriott Vacations Worldwide, all while enjoying strong company support, excellent benefits, and professional growth opportunities.

Job Requirements

  • High school diploma or equivalent
  • Relevant sales or customer service experience
  • High motivation and enjoyment in guest interaction
  • Availability to work various shifts including holidays and weekends
  • Concierge and/or sales experience preferred
  • Ability to pass background and drug screening as per state and local requirements
  • Capacity to reach overhead and below knees, perform bending, twisting, pulling, and stooping
  • Ability to stand, sit, or walk for extended periods of time

Job Qualifications

  • High school diploma or equivalent
  • Proven sales or customer service experience
  • Strong interpersonal and communication skills
  • Ability to work various shifts including holidays and weekends
  • Concierge and/or sales experience preferred
  • Ability to use persuasive sales techniques
  • Excellent teamwork and collaboration skills
  • Commitment to following company policies and procedures

Job Duties

  • Schedules sales presentations and manages customer expectations
  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals
  • Ensures that all owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services
  • Uses persuasive techniques that maximize revenue while maintaining existing guest loyalty
  • Welcomes and greets guests
  • anticipates and addresses their needs
  • Interacts with colleagues and guests professionally and promptly
  • Contributes to team goals
  • Always follows company policies and safety procedures

Job Criteria

Experience

No experience required


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