Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $23.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Team Member Travel Program
Career growth opportunities
Job Description
Hilton Grand Vacations is a renowned hospitality company specializing in vacation ownership and timeshare properties, known for its trusted brand and exceptional guest experiences. As part of the globally recognized Hilton family, Hilton Grand Vacations offers guests the opportunity to enjoy memorable vacations through flexible vacation ownership options at premium destinations. The company focuses on creating lifetime vacation experiences with properties located in popular and unique travel locations worldwide, blending comfort, quality, and service excellence to meet the evolving needs of their customers. Hilton Grand Vacations operates in dynamic and engaging environments, prioritizing both guest satisfaction and employee growth. They foster an inclusive and collaborative workplace culture, supporting team members through ongoing training and development opportunities, encouraging career advancement, and maintaining high standards of integrity and respect. Working as a Vacation Sales Ambassador for Hilton Grand Vacations means joining a vibrant team positioned within Bass Pro Shops, a popular retail destination known for its outdoor lifestyle products and experiences. This role combines retail customer engagement with sales skills focused on vacation ownership—a hybrid that presents a unique and exciting opportunity for those passionate about travel and customer service. The position offers market-leading base pay plus commission, with top performers in 2024 earning over $60,000, alongside comprehensive day-one benefits including medical, dental, vision, 401(k), and paid time off. Employees also benefit from the Team Member Travel Program, allowing them to enjoy discounted rates at Hilton properties globally. As a Vacation Sales Ambassador, you will be at the forefront of attracting and informing guests about Hilton Grand Vacations' compelling vacation ownership options while delivering outstanding customer service in a fun, high-energy retail environment. Your role will be key in fostering long-term relationships with potential owners, showcasing the value and benefits of Hilton’s vacation ownership program, and helping guests plan their next great adventure. This role demands excellent communication skills, the ability to engage a diverse customer base, and a willingness to learn and grow within the organization. The position requires a flexible schedule, including availability for nights, weekends, and holidays, reflecting the nature of retail environments and customer traffic patterns. Hilton Grand Vacations values diversity and inclusion, committed to ensuring equal opportunity for all employees and providing reasonable accommodations for candidates with disabilities. Whether you come from sales, hospitality, finance, real estate, or other service industries, this role offers a supportive and rewarding environment to develop your career in vacation sales. Joining Hilton Grand Vacations as a Vacation Sales Ambassador inside Bass Pro Shops means contributing to a legacy of trusted hospitality while pursuing your passion for travel and guest service in a supportive, upbeat atmosphere.
Job Requirements
- High school diploma or equivalent
- Successful completion of a criminal background check
- 1 year sales experience is a plus
- Positive demeanor and willingness to learn
- Proven ability to communicate clearly and professionally with guests, team members, and leadership
- Comfortable using a computer for everyday tasks
- Availability to work a flexible schedule including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- College a plus
- Proven ability to communicate clearly and professionally with guests, team members, and leadership
- Comfortable using a computer for everyday tasks
- Positive demeanor and willingness to learn
- Experience in sales or customer service roles from various industries such as finance, investments, real estate, luxury goods, fundraising, entrepreneurship, premium automotive sales, hospitality, and personal services
Job Duties
- Greet and engage with Bass Pro Shops customers to promote vacation ownership opportunities in a friendly and professional manner
- Deliver compelling presentations that highlight the benefits of vacation ownership
- Establish trust with guests and identify their travel interests and needs
- Meet or exceed individual and team sales goals
- Provide concierge-style service by recommending local attractions and offering discounted vacation packages
- Participate in training to sharpen your skills and stay informed on our offerings
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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