Vacation Sales Ambassador

Kyle, TX, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.75 - $24.25

Work Schedule

Weekend Shifts

Benefits

Competitive earnings package

Comprehensive training program

opportunity for upward mobility

flexible scheduling

team-oriented culture

Discounted vacation packages

performance-based incentives

Job Description

Hilton Grand Vacations is a premier company in the vacation ownership industry, known for its commitment to innovation, quality, and exceptional customer experiences. The company develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in some of the most desirable vacation destinations around the world. Hilton Grand Vacations also manages two innovative club membership programs: Hilton Grand Vacations Club and The Hilton Club, which offer exclusive exchange, leisure travel, and reservation services to over 250,000 club members. The company boasts a vibrant culture focused on creating memorable experiences for its customers and making a positive impact within the industry and the communities where it operates. At the core of Hilton Grand Vacations' success are its dedicated team members who exemplify talent, passion, and commitment to the brand.

The role of Vacation Sales Ambassador at Hilton Grand Vacations presents an exciting opportunity for motivated and ambitious individuals with a passion for sales and customer service. This position is ideal for those who thrive in fast-paced, competitive environments and are eager to grow their careers. As a Vacation Sales Ambassador, your primary responsibility will be to promote and sell Hilton Grand Vacations' world-class vacation packages to guests staying at Hilton branded hotels. You will engage with potential customers, identifying their vacation needs and preferences, and deliver persuasive sales presentations that highlight the unique benefits of Hilton Grand Vacations' offerings. In addition to sales, you will provide concierge services by recommending local dining options and attractions, enhancing guests' overall vacation experience.

Hilton Grand Vacations equips its Vacation Sales Ambassadors with proven sales techniques and comprehensive training programs to ensure they have all the tools necessary to excel. The company offers a highly competitive earnings package with income potential of $85,000 and above, with top performers averaging over $120,000 annually in recent years. This role also emphasizes teamwork, encouraging collaboration with peers to exchange strategies and achieve collective success. The Vacation Sales Ambassador will play a pivotal role in driving the company's sales targets and reinforcing its reputation for world-class customer service. This career opportunity is ideal for individuals who are self-motivated, possess a competitive spirit, and are committed to providing exceptional service that aligns with Hilton Grand Vacations' brand values.

Job Requirements

High school diploma or GED
At least one year hospitality and/or customer service experience
Previous sales experience, preferably in a commission-based role
Must be proficient in all Microsoft Office applications
Ability to work a flexible schedule including nights, weekends, and holidays
Effective communication and collaboration abilities
Self-motivated with a competitive spirit
Excellent problem-solving and negotiation skills
Demonstrated capability to succeed in a fast-paced and goal-oriented work environment

Job Qualifications

Enjoy interacting with guests and an eagerness for upward mobility
Commitment to provide world class customer service
Previous sales experience, preferably in a commission-based role
Effective communication and collaboration abilities
Self-motivated with a competitive spirit
Demonstrated capability to succeed in a fast-paced and goal-oriented work environment
Excellent problem-solving and negotiation skills
Ability to work a flexible schedule including nights, weekends, and holidays
At least one year hospitality and/or customer service experience
Must be proficient in all Microsoft Office applications
High school diploma or GED

Job Duties

Provide guest services to resort guests and visitors
Engage with potential customers to determine their vacation needs and preferences
Deliver persuasive sales presentations to showcase the benefits of our vacation packages
Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations
Build and maintain relationships with customers to ensure exceptional customer service
Successfully implement Hilton Grand Vacations' sales techniques to achieve sales targets
Collaborate with team members to exchange effective strategies and foster collective achievements