Vacation Sales Ambassador

Tampa, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $85,000.00 - $120,000.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

performance bonuses

Employee Discounts

Retirement Plan

Training and Development

Job Description

Hilton Grand Vacations is a prominent leader in the vacation ownership industry, renowned for its unwavering dedication to innovation, quality, and continued growth. Operating a system of brand-name, high-quality vacation ownership resorts situated in highly desirable vacation destinations, the company has cemented its reputation as a top choice for travelers seeking memorable vacation experiences. Hilton Grand Vacations also administers two cutting-edge club membership programs: Hilton Grand Vacations Club and The Hilton Club. These programs offer exclusive exchange options, leisure travel, and reservation services to over 250,000 club members, enhancing the value and flexibility of vacation ownership. The company prides itself on building a culture rooted in excellent customer service and memorable guest experiences, supported by a talented and passionate team. With a commitment to positively impacting not only the travel industry but also the communities where it operates, Hilton Grand Vacations values the contributions of each team member towards achieving these goals.

The role of a Vacation Sales Ambassador offers motivated and ambitious individuals the exciting chance to be part of Hilton Grand Vacations' elite sales team. This position is ideal for those who thrive in a fast-paced, competitive environment and have a passion for sales. As a Vacation Sales Ambassador, you will be instrumental in promoting and selling Hilton Grand Vacations' elite vacation packages to guests staying inside Hilton branded hotels. Your role will involve engaging potential customers, understanding their vacation needs, and delivering compelling sales presentations. With access to proven sales techniques and comprehensive training programs, you will be well-equipped to compete and excel, with the opportunity to generate a competitive earnings package with potential income of $85K and above. Top performers have historically earned over $120K annually, highlighting the lucrative potential of this role. The position offers a dynamic and rewarding career path for those dedicated to sales excellence and delivering outstanding customer service. In addition, working as a Vacation Sales Ambassador allows you to be a concierge of sorts, personally recommending dining options and attractions while promoting highly discounted vacation offers to Hilton Grand Vacations destinations, enhancing the overall guest experience and encouraging meaningful customer relationships.

Job Requirements

High school diploma or equivalent experience or GED
At least one year hospitality and/or customer service experience
Previous sales experience, preferably in a commission-based role
Must be proficient in all Microsoft Office applications
Ability to work a flexible schedule including nights, weekends, and holidays
Self-motivated with a competitive spirit
Effective communication and teamwork abilities
Excellent problem-solving and negotiation skills
Dedication to provide elite customer service
Qualified candidates must enjoy interacting with guests and an eagerness for upward mobility

Job Qualifications

Qualified candidates must enjoy interacting with guests and an eagerness for upward mobility
Dedication to provide elite customer service
Previous sales experience, preferably in a commission-based role
Effective communication and teamwork abilities
Self-motivated with a competitive spirit
Demonstrated capability to succeed in a fast-paced and goal-oriented work environment
Excellent problem-solving and negotiation skills
Ability to work a flexible schedule including nights, weekends, and holidays
At least one year hospitality and/or customer service experience
Must be proficient in all Microsoft Office applications
High School Diploma or equivalent experience or GED

Job Duties

Provide guest services to resort guests and visitors
Engage with potential customers to determine their vacation needs and preferences
Deliver persuasive sales presentations to showcase the benefits of our vacation packages
Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations
Build and maintain relationships with customers to ensure outstanding customer service
Efficiently implement Hilton Grand Vacations' sales techniques to achieve sales targets
Collaborate with team members to exchange effective strategies and foster collective achievements