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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,000.00 - $120,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
performance bonuses
Training and Development
Job Description
Hilton Grand Vacations is a renowned leader in the vacation ownership industry, known for its unwavering dedication to innovation, quality, and continued growth. The company specializes in developing, marketing, and operating a collection of brand-name, high-quality vacation ownership resorts situated in highly desirable vacation destinations. Hilton Grand Vacations also manages and operates two innovative club membership programs: Hilton Grand Vacations Club and The Hilton Club, which together provide exclusive exchange, leisure travel, and reservation services for over 250,000 club members. At the core of Hilton Grand Vacations' success are its team members, who drive the company’s mission to deliver exceptional... Show More
Job Requirements
- High school diploma or equivalent experience or GED
- At least one year hospitality and/or customer service experience
- Previous sales experience, preferably in a commission-based role
- Ability to work a flexible schedule including nights, weekends, and holidays
- Must be proficient in all Microsoft Office applications
- Effective communication and teamwork abilities
- Self-motivated with a competitive spirit
- Excellent problem-solving and negotiation skills
Job Qualifications
- Enjoy interacting with guests and an eagerness for upward mobility
- Dedication to provide elite customer service
- Previous sales experience, preferably in a commission-based role
- Effective communication and teamwork abilities
- Self-motivated with a competitive spirit
- Demonstrated capability to succeed in a fast-paced and goal-oriented work environment
- Excellent problem-solving and negotiation skills
- Ability to work a flexible schedule including nights, weekends, and holidays
- At least one year hospitality and/or customer service experience
- Must be proficient in all Microsoft Office applications
- High School Diploma or equivalent experience or GED
Job Duties
- Provide guest services to resort guests and visitors
- Engage with potential customers to determine their vacation needs and preferences
- Deliver persuasive sales presentations to showcase the benefits of our vacation packages
- Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations
- Build and maintain relationships with customers to ensure outstanding customer service
- Efficiently implement Hilton Grand Vacations' sales techniques to achieve sales targets
- Collaborate with team members to exchange effective strategies and foster collective achievements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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