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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $120,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive earnings package
comprehensive training
Career advancement opportunities
Flexible work schedule
Employee Discounts
Paid Time Off
Retirement Plan
Job Description
Hilton Grand Vacations is a leading company in the vacation ownership industry, known for its commitment to innovation, quality, and exceptional customer experiences. Operating a system of brand-name, high-quality vacation ownership resorts in highly desirable destinations, Hilton Grand Vacations has established itself as a top-tier hospitality organization. Additionally, the company manages two exclusive club membership programs, Hilton Grand Vacations Club and The Hilton Club, which offer unique exchange, leisure travel, and reservation services to over 250,000 Club Members. This positions Hilton Grand Vacations as a major player in the timeshare and vacation resort industry, delivering unparalleled vacation experiences to countless... Show More
Job Requirements
- high school diploma or ged
- at least one year hospitality and/or customer service experience
- previous sales experience preferably in a commission-based role
- must be proficient in all microsoft office applications
- ability to work a flexible schedule including nights, weekends, and holidays
- self-motivated with a competitive spirit
- excellent problem-solving and negotiation skills
Job Qualifications
- qualified candidates must enjoy interacting with guests and an eagerness for upward mobility
- commitment to provide world class customer service
- previous sales experience, preferably in a commission-based role
- effective communication and collaboration abilities
- self-motivated with a competitive spirit
- demonstrated capability to succeed in a fast-paced and goal-oriented work environment
- excellent problem-solving and negotiation skills
- ability to work a flexible schedule including nights, weekends, and holidays
- at least one year hospitality and/or customer service experience
- must be proficient in all Microsoft Office applications
- high school diploma or GED
Job Duties
- provide guest services to resort guests and visitors
- engage with potential customers to determine their vacation needs and preferences
- deliver persuasive sales presentations to showcase the benefits of our vacation packages
- provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations
- build and maintain relationships with customers to ensure exceptional customer service
- successfully implement Hilton Grand Vacations' sales techniques to achieve sales targets
- collaborate with team members to exchange effective strategies and foster collective achievements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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