Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $120,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive earnings package
comprehensive training
Career advancement opportunities
Flexible work schedule
Employee Discounts
Paid Time Off
Retirement Plan
Job Description
Hilton Grand Vacations is a leading company in the vacation ownership industry, known for its commitment to innovation, quality, and exceptional customer experiences. Operating a system of brand-name, high-quality vacation ownership resorts in highly desirable destinations, Hilton Grand Vacations has established itself as a top-tier hospitality organization. Additionally, the company manages two exclusive club membership programs, Hilton Grand Vacations Club and The Hilton Club, which offer unique exchange, leisure travel, and reservation services to over 250,000 Club Members. This positions Hilton Grand Vacations as a major player in the timeshare and vacation resort industry, delivering unparalleled vacation experiences to countless travelers across the globe.
As a Vacation Sales Ambassador at Hilton Grand Vacations, you will be an integral part of a dynamic and highly motivated sales team responsible for promoting and selling world-class vacation packages to hotel guests. This role is perfect for ambitious individuals who thrive in fast-paced, competitive environments and possess a passion for sales and customer service. Hilton Grand Vacations provides comprehensive training and proven sales techniques to equip you with the skills necessary to succeed and excel in your role. Vacation Sales Ambassadors play a vital role in driving the company’s growth and maintaining its reputation for excellence by engaging guests, understanding their vacation preferences, showcasing package benefits, and delivering personalized concierge recommendations.
This position offers a competitive earnings package with income potential starting at $85,000 and above. Top performers frequently exceed earnings of $120,000 annually due to the generous commission structure that rewards success. Responsibilities include providing outstanding guest services, conducting persuasive sales presentations, recommending local dining and attractions, building strong relationships with customers, and collaborating with fellow team members to share effective sales strategies. This role requires excellent communication, negotiation, and problem-solving skills, along with the flexibility to work varied schedules, including nights, weekends, and holidays.
Working at Hilton Grand Vacations means becoming part of a culture centered on creating memorable experiences and positively impacting both the industry and local communities. The company fosters a supportive and energetic work environment where team members are empowered to grow professionally while contributing to the overall success of the brand. Your role as a Vacation Sales Ambassador is vital in continuing the legacy of exceptional service and client satisfaction that Hilton Grand Vacations is known for globally. With the extensive resources, opportunities for advancement, and a rewarding compensation plan, this career path offers both financial and personal fulfillment within the vibrant hospitality sector.
As a Vacation Sales Ambassador at Hilton Grand Vacations, you will be an integral part of a dynamic and highly motivated sales team responsible for promoting and selling world-class vacation packages to hotel guests. This role is perfect for ambitious individuals who thrive in fast-paced, competitive environments and possess a passion for sales and customer service. Hilton Grand Vacations provides comprehensive training and proven sales techniques to equip you with the skills necessary to succeed and excel in your role. Vacation Sales Ambassadors play a vital role in driving the company’s growth and maintaining its reputation for excellence by engaging guests, understanding their vacation preferences, showcasing package benefits, and delivering personalized concierge recommendations.
This position offers a competitive earnings package with income potential starting at $85,000 and above. Top performers frequently exceed earnings of $120,000 annually due to the generous commission structure that rewards success. Responsibilities include providing outstanding guest services, conducting persuasive sales presentations, recommending local dining and attractions, building strong relationships with customers, and collaborating with fellow team members to share effective sales strategies. This role requires excellent communication, negotiation, and problem-solving skills, along with the flexibility to work varied schedules, including nights, weekends, and holidays.
Working at Hilton Grand Vacations means becoming part of a culture centered on creating memorable experiences and positively impacting both the industry and local communities. The company fosters a supportive and energetic work environment where team members are empowered to grow professionally while contributing to the overall success of the brand. Your role as a Vacation Sales Ambassador is vital in continuing the legacy of exceptional service and client satisfaction that Hilton Grand Vacations is known for globally. With the extensive resources, opportunities for advancement, and a rewarding compensation plan, this career path offers both financial and personal fulfillment within the vibrant hospitality sector.
Job Requirements
- high school diploma or ged
- at least one year hospitality and/or customer service experience
- previous sales experience preferably in a commission-based role
- must be proficient in all microsoft office applications
- ability to work a flexible schedule including nights, weekends, and holidays
- self-motivated with a competitive spirit
- excellent problem-solving and negotiation skills
Job Qualifications
- qualified candidates must enjoy interacting with guests and an eagerness for upward mobility
- commitment to provide world class customer service
- previous sales experience, preferably in a commission-based role
- effective communication and collaboration abilities
- self-motivated with a competitive spirit
- demonstrated capability to succeed in a fast-paced and goal-oriented work environment
- excellent problem-solving and negotiation skills
- ability to work a flexible schedule including nights, weekends, and holidays
- at least one year hospitality and/or customer service experience
- must be proficient in all Microsoft Office applications
- high school diploma or GED
Job Duties
- provide guest services to resort guests and visitors
- engage with potential customers to determine their vacation needs and preferences
- deliver persuasive sales presentations to showcase the benefits of our vacation packages
- provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations
- build and maintain relationships with customers to ensure exceptional customer service
- successfully implement Hilton Grand Vacations' sales techniques to achieve sales targets
- collaborate with team members to exchange effective strategies and foster collective achievements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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