Utility/Porter

Mount Vernon, NY, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $19.00

Benefits

full benefits

Opportunities for career advancement

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Dental Insurance

Job Description

SSP America is a leading operator of food and beverage outlets in travel locations throughout the United States and internationally. As a division of SSP Group, a global company specializing in providing food service to travelers worldwide, SSP America manages a wide range of restaurant and retail brands at airports, train stations, and other transportation hubs. Their mission centers on delivering exceptional guest experiences through quality food, outstanding customer service, and clean, safe environments. SSP America emphasizes career growth, employee well-being, and a culture of inclusion and diversity. The company offers full-time positions with competitive pay and benefits, fostering a supportive workplace where employees can thrive and advance their careers.

The Utility/Porter role at SSP America is a vital position responsible for maintaining the cleanliness and sanitation of the restaurants and service units to ensure a safe environment for both guests and team members. This role requires individuals who have warm and friendly smiles, the ability to execute essential but challenging tasks, and uphold high standards of cleanliness and safety. As a Utility/Porter, you will be at the heart of maintaining hygienic conditions by cleaning various surfaces and equipment, removing waste properly, managing the resetting and clearing of dining areas, and assisting with dishwashing duties.

The position offers $19.00 per hour compensation and is full-time with full benefits. Career advancement opportunities are available for motivated individuals who bring dedication and a strong work ethic. Utility employees are expected to maintain a clean environment, communicate effectively, handle equipment safely, and support the overall guest experience by ensuring that the facilities are immaculate and organized. This role also involves interacting politely with guests and collaborating with the team to meet daily operational standards and special requests. SSP America values employees who take pride in their work and enjoy contributing to a clean, hospitable environment. The company also complies with equal employment opportunity laws, supporting diversity and reasonable accommodations for applicants and employees.

In summary, the Utility/Porter at SSP America plays a crucial role in sustaining the quality and cleanliness standards expected at all locations. This position is ideal for individuals with prior retail or food service experience, who enjoy active, hands-on work, and who are committed to fostering a welcoming and sanitary space for all visitors and staff. The job promotes a positive atmosphere where employees are recognized for their efforts and provided with avenues for professional growth and skill development.

Job Requirements

6 months experience working in retail or food service environment
High school diploma preferred
Verbal and written communication is essential
Must be able to read, speak, and understand English
Experience in dealing with problems involving guest service
Food handlers permit as required by law
Brand certification as required
Ability to remember, recite, and promote the variety of menu items
Ability to stand and work in confined spaces for long periods of time

Job Qualifications

6 months experience working in retail or food service environment
High school diploma preferred
Verbal and written communication skills
Ability to read, speak, and understand English
Experience dealing with guest service problems
Food handlers permit as required by law
Brand certification as required
Ability to remember, recite, and promote menu items
Ability to stand and work in confined spaces for long periods

Job Duties

Create a positive guest experience by cleaning and maintaining hygienic work areas
Maintain the cleanliness of all surfaces and equipment such as floors, ceiling tiles, walls, windows, worktables, hoods, vents, grills, refrigerators, service counters, storage areas
Remove refuse to designated areas
Clear and reset tables in dining areas between seatings as needed and transport service-ware to the kitchen for cleaning
Scrape food from dirty dishes, pots, and pans and wash them by hand or load dishwasher and return them to proper storage
Clean equipment using specific chemicals to meet sanitary standards, possibly including heavy equipment
Assist guests with specific requests and communicate special needs to server or supervisor
Load and unload supply trucks transferring between storage and work areas
Stock, date, rotate, and check the temperature of food items
Perform other duties as assigned