Utility Steward/Dishwasher - Embassy Suites by Hilton Austin Downtown South Congress

Job Overview

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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton is a renowned global leader in the hospitality industry, known for its dedication to delivering exceptional guest experiences across its world-class portfolio of hotels and resorts. With a presence spanning more than 100 countries and a welcoming history hosting over 3 billion guests worldwide, Hilton stands as a beacon of excellence, integrity, and innovation in tourism and travel. The company prides itself on fostering an award-winning workplace culture that champions diversity, equity, and inclusion while encouraging personal and professional growth among its team members. Recognized repeatedly on the World’s Best Workplaces list by Great Place to Work and Fortune, Hilton offers an inspiring environment where employees can thrive and make meaningful impacts both within the industry and in their communities.

Joining Hilton means becoming part of a legacy that fills the earth with the light and warmth of hospitality. The Utility Steward role is integral to maintaining the high standards Hilton is known for by ensuring cleanliness and readiness in vital service areas of the hotels. This full-time position focuses on keeping kitchen and dining environments spotless and operating smoothly, directly contributing to exceptional guest experiences. Responsibilities include meticulous cleaning of serviceware such as chinaware, silverware, and cooking utensils, as well as scrubbing pots and pans. Additionally, the Utility Steward plays a crucial role in managing stock levels to guarantee that supplies and equipment are always available and organized for seamless, efficient service.

Beyond routine cleaning duties, the Utility Steward supports the delivery of events by preparing and setting up clean serviceware for banquets and functions, ensuring every event upholds Hilton’s high standards. The role also involves training and mentoring new team members, sharing valuable expertise to elevate team performance and strengthen cohesion. Compliance with regulatory standards related to health, safety, sanitation, and alcohol awareness is another vital responsibility, ensuring the safety and well-being of guests and team members alike.

Hilton’s commitment to its employees extends far beyond the workplace. Team members benefit from unmatched perks such as deeply discounted travel through the Go Hilton program, allowing them to enjoy exclusive hotel stays worldwide at significantly reduced rates. The company also offers its employees the opportunity to invest in Hilton shares at a discounted rate to help build financial security through its employee stock purchase program. Paid parental leave supports families during important life moments, while personalized caregiving support services, crisis concierge assistance, and mental health resources create a supportive environment focused on overall well-being.

Team members enjoy generous paid time off to recharge and prioritize what matters most, alongside a variety of health and welfare benefits that cover everything from routine checkups to dental care and vision needs. Hilton also offers retirement plans that assist employees in planning for their future financial stability. This comprehensive benefits package reflects Hilton’s genuine care for its people and highlights why working at Hilton is a fulfilling career choice.

At Hilton, the core values of hospitality, integrity, leadership, teamwork, ownership, and urgency guide every aspect of the workplace culture and are the foundation upon which employees can succeed. Whether you are starting your career or looking to grow within the hospitality sector, Hilton supports your journey every step of the way, offering not just a job but a meaningful career with opportunities to grow, learn, and make a lasting impact. Join Hilton and help create magical stays that guests will remember, while experiencing a workplace where you are truly valued.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hospitality or related field preferred
  • Ability to perform physically demanding tasks
  • Availability to work flexible shifts including weekends and holidays
  • Must comply with health and safety regulations
  • Strong work ethic and reliability

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or kitchen stewardship preferred
  • Strong attention to detail
  • Ability to work effectively in a team environment
  • Good communication and interpersonal skills
  • Knowledge of health, safety, and sanitation standards
  • Ability to train and mentor others

Job Duties

  • Keep serviceware spotless: clean all chinaware, silverware, and cooking utensils, scrub pots and pans, and burnish silver
  • Monitor stock levels: ensure supplies and equipment are always well stocked and organized for seamless service
  • Maintain kitchen cleanliness: perform essential cleaning tasks, including mopping and trash removal
  • Support events delivery: prepare and set up clean serviceware for banquets and functions
  • Train and mentor team members: share your expertise with new stewards to help strengthen team performance
  • Comply with regulatory standards: maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Job Criteria

Experience

Entry Level (1-2 years)


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