Utility Steward - Signia by Hilton Atlanta

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security plans

Job Description

Hilton is a globally recognized leader in the hospitality industry, dedicated to delivering exceptional guest experiences across a wide range of world-class brands. With a history of welcoming more than 3 billion guests worldwide, Hilton has established itself as a trusted name synonymous with quality, comfort, and outstanding service. Known for its award-winning workplace culture, Hilton consistently ranks on the World’s Best Workplaces list by Great Place to Work and Fortune, reflecting its commitment to providing an inclusive and supportive environment for all team members. The company’s mission centers around filling the earth with the light and warmth of hospitality, a vision that resonates through every aspect of its operations from luxury hotels to business travel accommodations. Hilton invests heavily in the wellbeing and professional growth of its team members, offering robust benefits, career development opportunities, and a workplace culture that values integrity, leadership, teamwork, and accountability. The company’s “Go Hilton” travel program and employee stock purchase opportunities highlight its dedication not only to guests but also to those who contribute to its ongoing success.

The role of Utility Steward at Hilton is a vital position within the hotels team, focusing on maintaining impeccable cleanliness and hygiene in kitchen and dining areas to enhance the overall guest experience. This role goes beyond simple janitorial duties – it is about embodying the spirit of hospitality by ensuring every element related to serviceware and kitchen upkeep contributes to a seamless, pleasant environment. Utility Stewards are responsible for cleaning chinaware, silverware, cooking utensils, and pots and pans, keeping these items spotless and ready for use. They also monitor and stock supplies diligently, ensuring that all essential items are always organized and available. The position involves maintaining the overall cleanliness of kitchen facilities, including tasks like mopping and trash removal, essential for upholding health and safety standards.

Utility Stewards play a crucial supportive role during events, preparing and arranging serviceware for banquets and functions, which demands attention to detail and a proactive approach. The role offers an opportunity to train and mentor new team members, sharing expertise to build a stronger, more effective team. Compliance with regulatory standards is mandatory, with a strong focus on health, safety, sanitation, and alcohol awareness to protect both guests and fellow team members. This position suits individuals who are passionate about hospitality, with a commitment to acting with integrity, inspiring leadership, and valuing teamwork and ownership. Hilton promises a supportive work environment with generous benefits, including travel discounts, parental leave, mental health resources, and comprehensive health and retirement plans, making it a rewarding career choice for anyone looking to thrive in the hospitality sector.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in kitchen or hospitality settings preferred
  • Ability to stand for extended periods
  • Good physical stamina
  • Availability to work flexible hours including weekends and holidays
  • Compliance with health and safety standards
  • Ability to follow instructions and work under supervision

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in kitchen or hospitality settings preferred
  • Strong attention to detail and commitment to cleanliness
  • Ability to work effectively in a team environment
  • Good communication skills
  • Basic understanding of health and safety regulations
  • Willingness to learn and mentor others

Job Duties

  • Keep serviceware spotless by cleaning all chinaware, silverware, and cooking utensils, scrub pots and pans, and burnish silver
  • Monitor stock levels to ensure supplies and equipment are always well stocked and organized for seamless service
  • Maintain kitchen cleanliness through essential tasks including mopping and trash removal
  • Support events delivery by preparing and setting up clean serviceware for banquets and functions
  • Train and mentor team members to share expertise and strengthen team performance
  • Comply with regulatory standards by maintaining adherence to health, safety, sanitation, and alcohol awareness regulations

Job Criteria

Experience

Entry Level (1-2 years)


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