Utility Steward, Bar 32 - Hilton Cleveland Downtown

Hilton is a renowned global leader in the hospitality industry, recognized for delivering exceptional guest experiences and maintaining an award-winning workplace culture. With a presence spanning the world, Hilton has welcomed over 3 billion guests, embodying its founding vision to fill the earth with the light and warmth of hospitality. The company operates a suite of world-class brands and is repeatedly acknowledged on prestigious lists such as the World's Best Workplaces by Great Place to Work and Fortune. Hilton not only focuses on providing memorable stays for guests but also invests deeply in the well-being and growth of its team members. The company offers numerous benefits and professional development opportunities to support career progression and personal fulfillment, making it a sought-after employer within the hospitality sector.

The role of Utility Steward at Hilton is a vital position within the Hotels team, centered around maintaining impeccable cleanliness and organization in kitchen and dining areas. This full-time employment opportunity places you at the heart of hospitality, ensuring that guests enjoy a clean, comfortable, and welcoming environment throughout their stay. As a Utility Steward, your responsibilities include cleaning and polishing serviceware such as chinaware, silverware, and cooking utensils, ensuring all stock levels are maintained, and keeping kitchen areas spotless through tasks like mopping and waste disposal.

You will play an essential support role in preparing for events and banquets by setting up and organizing clean serviceware, ensuring seamless event delivery. Additionally, you will have the opportunity to mentor and train new team members, helping to strengthen overall team performance and uphold Hilton's high standards. Compliance with health, safety, sanitation, and alcohol awareness regulations is a critical part of the role, safeguarding the well-being of guests and team members alike.

Hilton values core attributes such as hospitality, integrity, leadership, teamwork, ownership, and a strong sense of urgency and discipline. These qualities guide the expectations for every team member and are fundamental to making every guest's stay exceptional. The company commits to providing unmatched support and benefits to its employees, such as excellent travel perks with discounted hotel stays, an employee stock purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare plans, and robust retirement savings options.

Joining Hilton means becoming part of a community that values each employee’s contributions and fosters a motivating and supportive work environment. Whether you are just starting your career or looking for a new challenge in the hospitality field, Hilton offers a platform for personal and professional growth. The company encourages employees to bring their passion for excellence and teamwork to life, creating magical experiences for guests while building rewarding careers within a global leader in hospitality.