Utility Steward (2nd Shift) - Palmer House a Hilton Hotel

Hilton is a globally renowned hospitality company with a rich legacy of welcoming over 3 billion guests worldwide. As a leader in the hotel and resort industry, Hilton is committed to filling the earth with the light and warmth of hospitality, delivering exceptional experiences for every guest. With a portfolio that includes a suite of world-class brands, Hilton has earned repeated recognition as one of the World’s Best Workplaces by Great Place to Work and Fortune. The company prides itself on its award-winning workplace culture, which fosters a supportive and inclusive environment for its team members. Hilton offers unparalleled opportunities for career growth, continuous learning, and personal development, making it an ideal place for those seeking to build a rewarding career in hospitality.

The role of Utility Steward at Hilton plays a vital part in maintaining the highest standards of cleanliness and guest satisfaction within the kitchen and dining areas. This position is integral to delivering memorable guest experiences by ensuring that all serviceware—including chinaware, silverware, cooking utensils, pots, and pans—is impeccably clean and ready for use. The Utility Steward is responsible for maintaining stock levels of supplies and equipment to guarantee seamless service during busy periods and special events. Moreover, this role supports banquet and event preparations by setting up clean serviceware for functions, helping to contribute to the flawless execution of events.

In addition to maintaining kitchen cleanliness through essential tasks such as mopping floors and trash removal, the Utility Steward also plays a key role in mentoring and training new team members. By sharing expertise and fostering a cooperative and efficient team environment, the Utility Steward helps elevate overall team performance. The role demands strict compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the wellbeing of both guests and staff. This commitment to excellence is supported by Hilton’s core values, including hospitality, integrity, leadership, teamwork, ownership, and a focus on delivering results with urgency and discipline.

Joining Hilton means becoming part of a company that values its employees just as much as its guests. Team members benefit from outstanding perks such as deeply discounted travel opportunities, employee stock purchase programs, paid parental leave, and personalized caregiving support. Hilton also offers mental health resources, crisis concierge services, and comprehensive health and welfare benefits to support the overall wellbeing of its workforce. Generous paid time off enables employees to recharge and balance their personal and professional lives effectively.

Whether you are beginning your career or seeking new challenges in the hospitality sector, Hilton provides the resources and environment to help you thrive. The company’s philosophy of investing in its people ensures that every team member has a fulfilling and sustainable career path. As a Utility Steward, you will contribute to the unmatched guest service Hilton is known for while growing your skills in a dynamic and respected global hospitality brand. This role offers a meaningful opportunity to make a tangible difference every day by spreading the warmth of hospitality and creating lasting positive impressions for guests and colleagues alike.