Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.75
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
team environment

Job Description

Marriott International is a leading global hospitality company known for its diverse portfolio of hotels and resorts that deliver exceptional guest experiences worldwide. Among its distinguished brands, JW Marriott stands out as part of Marriott's luxury segment, offering more than 100 properties in key gateway cities and exclusive resort destinations. Marriott International is devoted to fostering a positive and inclusive work environment that values the diverse backgrounds and talents of its associates. The company firmly believes that when their associates thrive, their guests benefit from elevated service and memorable stays. Marriott adheres to equal employment opportunity principles, embracing diversity and championing non-discrimination across all protected statuses.

At the JW Marriott Houston location, the Utility Cleaner role plays an essential part in maintaining the cleanliness and functionality of several hotel departments, including kitchen, food and beverage, and laundry operations. This is a full-time, non-management position situated at 1777 Walker Street, Houston, Texas. The role offers an hourly wage of $16.75, reflecting the company's commitment to fair compensation for its associates. Utility Cleaners provide critical support by ensuring that fresh linens and spotless dining ware are available for guests, operating essential cleaning machinery, and helping transport items throughout the hotel. Their work directly impacts guest satisfaction by upholding high cleanliness standards that align with Marriott’s brand promise of “Wonderful Hospitality. Always.”

The candidate for this role must embrace a cooperative spirit, working closely with team members and other departments to achieve shared goals. Maintaining a safe work environment is paramount, including reporting any accidents, unsafe conditions, or injuries to management to uphold safety protocols. The role requires physical stamina, with tasks involving lifting and moving objects up to 50 pounds, standing or walking extended periods, as well as bending and reaching. Attention to personal appearance and professional communication is emphasized to reflect the hotel’s respected standards.

Beyond the critical cleaning responsibilities, Utility Cleaners contribute to the broader hospitality mission by supporting the operational efficiency necessary to deliver luxury service. JW Marriott is renowned for offering a workplace that actively supports associate development, recognition, and holistic well-being. This ensures every team member has opportunities to grow while working within a supportive culture that prioritizes genuine care and inclusivity. Joining JW Marriott means becoming part of a global team where individual strengths are valued, and everyone is empowered to be the best version of themselves.

Job Requirements

  • no high school diploma or GED equivalent required
  • no related work experience required
  • no supervisory experience required
  • ability to move, lift, carry, push, pull and place objects up to 50 pounds without assistance
  • ability to stand, sit or walk for extended periods of time
  • ability to reach overhead and below knees including bending and twisting
  • adherence to uniform and personal appearance standards
  • excellent communication skills

Job Qualifications

  • no high school diploma or GED equivalent required
  • no related work experience required
  • no supervisory experience required
  • ability to follow safety and company policies
  • strong work ethic and reliability

Job Duties

  • clean and sanitize kitchen, food and beverage, and laundry areas
  • operate and maintain cleaning equipment such as dishwashing machines and linen washers
  • transport dishware and linens across the hotel
  • adhere to safety protocols and report unsafe conditions
  • maintain professional appearance and communication
  • lift and carry objects up to 50 pounds
  • collaborate with team members to support operational goals

Job Criteria

Experience

No experience required


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