Utility Cleaner

The Ritz-Carlton, located at 1515 W 3rd St, Cleveland, Ohio, is a heralded leader in luxury hospitality, renowned globally for delivering exceptional guest experiences. As part of the Marriott International family, The Ritz-Carlton represents the pinnacle of hotel service, blending elegant accommodations with thoughtful and personalized guest care. This esteemed hotel brand is committed to fostering a diverse and inclusive workplace where associates of all backgrounds can thrive and contribute to the rich culture and success of the organization. With a portfolio of award-winning properties worldwide, The Ritz-Carlton upholds high standards known as the Gold Standards, which form the foundation of every service interaction and operational procedure within the hotel. These standards include an Employee Promise, Credo, and Service Values that guide the team to consistently exceed guest expectations and create long-lasting memorable experiences.

The Utility Cleaner role at The Ritz-Carlton in Cleveland is a vital position that supports multiple departments across the hotel, including kitchen, food and beverage, and laundry services. This full-time, non-management role requires dedication to maintaining cleanliness and hygiene standards that contribute to the overall guest experience and operational excellence. The Utility Cleaner ensures that fresh clean linens and spotless dining ware are always prepared for guests and that all cleaning equipment such as dishwashing machines, hand wash stations, and linen washers and dryers are operated and maintained effectively. Additionally, associates in this position may be responsible for transporting dishware or linens throughout the hotel as part of their daily tasks.

In this role, safety is paramount. The Utility Cleaner must adhere to company policies and procedures, work safely by following all safety guidelines, and maintain a professional appearance and communication style. The ability to work collaboratively with various departments and maintain positive relationships is essential to meet team and organizational goals. Physical demands of the job include moving, lifting, carrying, pushing, pulling, and placing objects up to 50 pounds without assistance, as well as standing, sitting, or walking for extended periods. Bending, twisting, pulling, and stooping are also typical movements required to perform job duties effectively. Employees are expected to report any accidents, injuries, or unsafe conditions promptly to management to help maintain a safe workplace.

Preferred qualifications for this position do not necessarily require a high school diploma or GED, nor is prior related work or supervisory experience necessary. This openness provides an excellent opportunity for individuals seeking to start or continue their careers in the hospitality industry while receiving comprehensive training and support from a globally respected brand. The hourly pay rate for this position is $16.93, reflecting the hotel's commitment to fair and competitive compensation.

At The Ritz-Carlton, joining the team means becoming part of a global family of top hospitality professionals dedicated to providing unparalleled luxury service. Employees learn and exemplify the Gold Standards that have earned the hotel its reputation, and they are empowered to be creative, thoughtful, and compassionate in their work. The organization promises a workplace where associates can be proud of their contributions and where the culture supports personal and professional growth. Individuals who embark on a career with The Ritz-Carlton are invited to be their best, belong to an amazing global team, and contribute to a legacy of hospitality excellence that spans across prestigious international locations.