Usher / Ticket Taker

ASM Global is a leading public facilities management company recognized for its dedication to delivering exceptional guest experiences at major venues and events. With a global footprint, the company manages a diverse portfolio of stadiums, arenas, theaters, convention centers, and other entertainment complexes. ASM Global is committed to operational excellence, innovative event solutions, and fostering inclusive environments where both employees and guests feel valued and supported. The company emphasizes the importance of teamwork, safety, and professional development, making it a preferred employer for individuals seeking to grow their careers in event operations and guest services.

ASM Global is currently hiring part-time Ushers to join the team at the Save Mart Center, a prominent multi-purpose arena known for hosting a wide range of concerts, sports competitions, and community events. This hourly position offers a competitive wage of $16.90 per hour and reports directly to the Events Manager within the Guest Services and Event Operations department. As an Usher, the role plays a crucial part in representing the facility by providing outstanding customer service to guests attending various events. The Usher is responsible for greeting and assisting guests in a friendly and professional manner, addressing inquiries, and ensuring a welcoming atmosphere throughout the venue.

This role requires someone with a positive attitude who can effectively communicate with diverse audiences and remain flexible under fast-paced conditions. Ushers support not only guest relations but also help Event Managers and Usher Supervisors with logistical needs during events, contributing to a seamless and enjoyable experience for attendees. The Usher must be comfortable standing or walking for extended periods and working irregular hours, including nights, weekends, and holidays, reflecting the dynamic nature of event schedules.

Working at Save Mart Center offers the opportunity to be part of a vibrant entertainment hub, engaging with the community and enhancing public events. While the environment is generally safe, some events may involve exposure to loud noises, and Ushers must be prepared to maintain composure and provide assistance as needed. Successful candidates will demonstrate strong verbal and interpersonal skills, the ability to follow both oral and written instructions, and the readiness to adapt to changing event conditions. This position also supports ASM Global’s commitment to diversity, equity, and inclusion, welcoming applicants from all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.

The Usher position is ideal for those passionate about customer service and event hospitality, seeking part-time work with flexible scheduling. ASM Global encourages applicants who meet the age and educational requirements to apply promptly, as recruitment will close once positions are filled. Overall, this role offers valuable experience in the event management industry within a supportive company known for its professional standards and community involvement.