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Used Car Lot Valet-Porter

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Health and Wellness Program
Paid vacation
Paid holidays
Community involvement

Job Description

The Used Car Lot Valet-Porter position is offered by an automotive dealership that specializes in selling pre-owned vehicles. This dealership is committed to delivering excellent customer service and maintaining a pristine and organized sales lot environment. The company values professionalism, attention to detail, and a strong work ethic, creating a positive work culture for its employees. Established as a reputable player in the automotive sales market, the dealership focuses not only on offering quality vehicles but also on providing an outstanding buying experience supported by a skilled and courteous staff.

The role of the Used Car Lot Valet-Porter is integral to the daily operations of the dealership, ensuring that the sales lot is efficiently arranged and that vehicles are well-maintained and ready for customer viewing or delivery. This position requires someone with a high energy level who thrives in a fast-paced environment. The valet-porter is responsible for moving vehicles throughout the sales and service lots, including dealer trades, and safely maneuvering both manual and automatic transmission vehicles in tight spaces. In addition, the valet handles vehicle servicing tasks such as gassing, washing, and cleaning, ensuring that each car on the lot meets the dealership’s standards for presentation and safety.

Customer service is a critical aspect of this role. The valet-porter often interacts directly with customers, delivering vehicles after service completion and even offering transportation to and from customers' homes when requested. Effective communication skills and a positive, friendly attitude are essential to fostering a welcoming environment and enhancing the overall customer experience. Organizational skills and the ability to follow safety and security procedures meticulously are also important, as the role involves managing documentation, including entering vehicle information into the BMW portal and ensuring all paperwork is complete and compliant with industry regulations.

The dealership offers competitive pay and a comprehensive benefits package that includes health, dental, vision, and life insurance, a 401K retirement plan, and a health and wellness program. Employees also enjoy paid vacation, company holidays, and opportunities for community involvement, making this an attractive position for those looking to grow their careers in automotive sales support. Previous experience in a similar role or automotive dealership experience is advantageous but not mandatory, making this an excellent entry-level opportunity for motivated individuals with a valid California driver's license and a clean driving record. The company values employees who are dependable, customer-focused team players willing to learn and grow within the organization.

Job Requirements

  • No experience necessary
  • Automotive dealership experience a plus
  • High school diploma or GED
  • A valid California driver's license and clean DMV printout
  • Able to drive both automatic and standard-transmission vehicles
  • Able to safely operate motor vehicles in tight and small spaces
  • Highly professional and dependable
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
  • Able to work independently with minimal supervision
  • Basic computer and internet skills
  • Previous experience in a similar role a plus
  • Must be customer service oriented
  • Must be a team player with a strong sense of commitment to the customer and team members
  • Must be self-motivated with good written and verbal communication skills
  • Strive to respect and facilitate teamwork within all departments
  • Friendly with high energy and the willingness to go above and beyond
  • Willing to multi-task
  • Bilingual a plus

Job Qualifications

  • No experience necessary
  • Automotive dealership experience a plus
  • High school diploma or GED
  • A valid California driver's license and clean DMV printout
  • Able to drive both automatic and standard-transmission vehicles
  • Able to safely operate motor vehicles in tight and small spaces
  • Highly professional and dependable
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
  • Able to work independently with minimal supervision
  • Basic computer and internet skills
  • Previous experience in a similar role a plus
  • Must be customer service oriented
  • Must be a team player with a strong sense of commitment to the customer and team members
  • Must be self-motivated with good written and verbal communication skills
  • Strive to respect and facilitate teamwork within all departments
  • Friendly with high energy and the willingness to go above and beyond
  • Willing to multi-task
  • Bilingual a plus

Job Duties

  • Drives vehicles to and from sales lot areas and service lots as needed
  • Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.)
  • Services vehicles with gas, oil, and water
  • Washes and cleans vehicles as needed
  • Helps maintain lot appearance by cleaning driveway and sidewalks
  • Ensures the sales lot is arranged by moving vehicles in and around the sales lot
  • Dealer trades
  • Transports customers to and from their home when needed and requested
  • Attends all staff meetings, trainings, and educational classes as required
  • Ensures that required documentation is complete and in compliance with regulations and standards
  • Insert BMW information into used car portal
  • Print all CPO paperwork
  • Place labels on vehicles for sale
  • Follows all safety and security procedures
  • Performs other duties as assigned

Job Criteria

Experience

No experience required


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